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Reference Management

Barbara Scheele (Coordinator of Online Services at Brooklyn College Library.)

Reference Services Review

ISSN: 0090-7324

Article publication date: 1 February 1983

61

Abstract

Reference services policies and procedures — we all have them. The question is, how are these policies recorded and organized for the use of the staff and the public we serve. Most reference departments have collections of memoranda, minutes, and individual policy statements, more or less organized in binders at the reference desk, and revised in a more or less systematic fashion. In exceptional cases there are detailed manuals of reference services policies and procedures which are periodically revised.

Citation

Scheele, B. (1983), "Reference Management", Reference Services Review, Vol. 11 No. 2, pp. 81-83. https://doi.org/10.1108/eb048811

Publisher

:

MCB UP Ltd

Copyright © 1983, MCB UP Limited

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