What makes BT a role model
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Abstract
BT is the largest organization to be recognized as a prize winner in the European Quality awards. While the global telecommunications provider's achievement reflects strong performance across all nine criteria of the business excellence model, the judges of Europe's premier business excellence competition have identified BT's approaches in three key areas of management and business performance as exemplary.
Citation
(1998), "What makes BT a role model", Measuring Business Excellence, Vol. 2 No. 2, pp. 14-18. https://doi.org/10.1108/eb025525
Publisher
:MCB UP Ltd
Copyright © 1998, MCB UP Limited