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SPICE: a business process diagnostics tool for construction projects

M. SARSHAR (School of Construction and Property Management, University of Salford, Salford M7 9NU, UK)
R. HAIGH (School of Construction and Property Management, University of Salford, Salford M7 9NU, UK)
M. FINNEMORE (School of Construction and Property Management, University of Salford, Salford M7 9NU, UK)
G. AOUAD (School of Construction and Property Management, University of Salford, Salford M7 9NU, UK)
P. BARRETT (School of Construction and Property Management, University of Salford, Salford M7 9NU, UK)
D. BALDRY (School of Construction and Property Management, University of Salford, Salford M7 9NU, UK)
M. SEXTON (School of Construction and Property Management, University of Salford, Salford M7 9NU, UK)

Engineering, Construction and Architectural Management

ISSN: 0969-9988

Article publication date: 1 March 2000

Abstract

The construction sector is under growing pressure to increase productivity and improve quality, most notably in reports by Latham (1994, Constructing the Team, HMSO, London) and Egan (1998, Rethinking Construction, HMSO, London). A major problem for construction companies is the lack of project predictability. One method of increasing predictability and delivering increased customer value is through the systematic management of construction processes. However, the industry has no methodological mechanism to assess process capability and prioritise process improvements. Standardized Process Improvement for Construction Enterprises (SPICE) is a research project that is attempting to develop a stepwise process improvement framework for the construction industry, utilizing experience from the software industry, and in particular the Capability Maturity Model (CMM), which has resulted in significant productivity improvements in the software industry. This paper introduces SPICE concepts and presents the results from two case studies conducted on design and build projects. These studies have provided further in‐sight into the relevance and accuracy of the framework, as well as its value for the construction sector.

Keywords

Citation

SARSHAR, M., HAIGH, R., FINNEMORE, M., AOUAD, G., BARRETT, P., BALDRY, D. and SEXTON, M. (2000), "SPICE: a business process diagnostics tool for construction projects", Engineering, Construction and Architectural Management, Vol. 7 No. 3, pp. 241-250. https://doi.org/10.1108/eb021149

Publisher

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MCB UP Ltd

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