Effective listening

Abstract

For managers there are many courses available dealing with effective reading, effective report writing, effective speaking. Yet comparatively few managers receive training in effective listening, despite the upsurge in interest in the subject in recent years. This is surprising in view of the fact that a great deal of managerial time is spent in listening situations, and many managers are ineffective listeners.

Citation

Jones, L. (1986), "Effective listening", Education + Training, Vol. 28 No. 2, pp. 49-55. https://doi.org/10.1108/eb017233