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Training for government with a human face

Duncan Smith (Range of experience of training in the public service which is probably unique. As a young administrator with the London County Council he organised, in 1939, the training of 40 000 auxiliary firemen who had been recruited to reinforce the 2 000 members of the London Fire Brigade. In 1942 he helped to set up a Staff College for Auxiliary Fire Service officers. In 1943 he entered the Army and spent his last year of service as a Major in the Royal Army Education Corps. In 1947 he joined the training branch of the National Coal Board and from 1957 to 1965 he was Head of Staff Training Branch for the coal industry. He then collaborated with Dr R W Revans in promoting the Hospital Internal Communications Project and a report, or survey, of training ancilliary staff in the National Health Service, which he carried out for the Department of Health and Social Security, was published under the title A Forgotten Sector. In 1968 Duncan Smith was appointed the first Principal Training Officer in the DHSS and from 1972 until his retirement at the end of 1976 he served as Chief Training Officer for the National Health Service.)

Industrial and Commercial Training

ISSN: 0019-7858

Article publication date: 1 July 1977

79

Abstract

Training as we know it is basically the product of private industry. It has spread only very slowly, and then not very confidently, into the public sector. And within the public sector itself there is a huge disparity in the training effort. The Armed Services of the Crown have some of the best training in the country, but this is because, in peace‐time, training is their end‐product. Most of the nationalised industries have good training but this is because they brought the training tradition with them from the private sector. In other fields things are not so rosy. The National Health Service was an entirely new institution with training problems which are unique; they have not yet been tackled, let along solved. But it is in the Civil Service itself that the most serious training problems are to be seen and this is because training is inextricably linked with good government. We asked Duncan Smith, as one of the very few people qualified to undertake the task, to set the scene for us by presenting an overall view of training in the public service and setting out the main issues as he sees them.

Citation

Smith, D. (1977), "Training for government with a human face", Industrial and Commercial Training, Vol. 9 No. 7, pp. 280-289. https://doi.org/10.1108/eb003616

Publisher

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MCB UP Ltd

Copyright © 1977, MCB UP Limited

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