Mixing: A new technique in training

Abstract

In August 1967, Mr C was a middle manager with a large industrial concern in the north of England. To judge from his personnel record, he was well above average in ability although his performance was sometimes patchy. Still, he was only 34 and the firm's training manager was understandably anxious to offer him every help. Mr C's own diagnosis was simple enough: ‘My problem,’ he wrote, ‘is not getting the best out of my people, but getting anything out of them at all. Unless I'm breathing down their necks, nothing gets done — so I am forced to do almost everything myself. Mr T's (the training manager's) priority should be to train my people to do an adequate job.’

Citation

RACKHAM, N. (1971), "Mixing: A new technique in training", Industrial and Commercial Training, Vol. 3 No. 8, pp. 360-368. https://doi.org/10.1108/eb003153