Quality Circles and Organisation Culture

Abstract

This article is an attempt to increase knowledge of the best conditions for application of a programme of quality circles. It suggests that before applying such a programme, the top management team must clarify: the purpose of application, the ways to use the circles, and analyse the organisational characteristics, especially the organisation culture. The search for such coherency will contribute to the success of the programme.

Citation

Dolores Moreno Luzon, M. (1988), "Quality Circles and Organisation Culture", International Journal of Quality & Reliability Management, Vol. 5 No. 4, pp. 46-55. https://doi.org/10.1108/eb002912