Quality Costing — A Practical Approach

Abstract

Total Quality Management has, as one of its cornerstones, the measurement of quality‐related costs. These establish where the main areas of failure costs are and also monitor the progress of the Quality Improvement Programme. A practical approach to both these aspects is contained in this article.

Citation

Carson, J.K. (1986), "Quality Costing — A Practical Approach", International Journal of Quality & Reliability Management, Vol. 3 No. 1, pp. 54-63. https://doi.org/10.1108/eb002860