Paralinguistics: It's Not What You Say It's the Way That You Say It

Abstract

There is more to what we say than the actual words we use; managers should make sure they are familiar with basic paralinguistics.

Citation

Townsend, J. (1988), "Paralinguistics: It's Not What You Say It's the Way That You Say It", Management Decision, Vol. 26 No. 3, pp. 36-40. https://doi.org/10.1108/eb001497