Where Are My Cookies? The Tale of Thin Mints Shortage
Publication date: 1 November 2018
Abstract
9 million Thin Mints are made every day. In 2015, there was a spike in orders causing production shortages. In this case, students will evaluate how the CEO of Girl Scouts of San Jacinto Council, Mary Vitek, can mitigate the risk of supply disruption and utilize strategic sourcing in order to avoid any further shortages.
Keywords
Acknowledgements
This case was developed solely for the purpose of classroom discussion. Some details of the case, including names of the individuals, have been disguised. This case is not intended to serve as endorsements, sources of academic or business data, or illustrations of effective or ineffective management of the personnel or organization.
Citation
Narayanan, A. and Smith, G.D. (2018), "Where Are My Cookies? The Tale of Thin Mints Shortage", . https://doi.org/10.1108/case.cscmp.2018.000024
Publisher
:Council for Supply Chain Management Professionals
Copyright © 2017, Council of Supply Chain Management Professionals