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Protecting the survival of local SMEs during rapid tourism growth: ongoing lessons from Macao

Javier Calero Cuervo (Department of Management and Marketing, University of Macau, Taipa, Macao)
Ka U. Cheong (Department of Entertainment, Studio City Macao, Taipa, Macao)

Worldwide Hospitality and Tourism Themes

ISSN: 1755-4217

Article publication date: 12 June 2017

Abstract

Purpose

The purpose of this paper is to investigate how rapid tourism growth in Macao affected local small and medium-sized enterprises (SMEs). The liberalization of the gaming industry to multinational corporations (MNCs) in 2002 led to a sevenfold increase in foreign direct investments (FDI) in Macao.

Design/methodology/approach

A survey grounded in issues concerning how SMEs adapt to the effects of FDI in Macao was carried out by interviewing managers of local SMEs, MNCs and an SME association. Information from various published sources was also consulted to complement and update the analyses.

Findings

Findings revealed that the emergence of investments by MNCs in Macao brought favorable and unfavorable effects to local SMEs. Local SMEs were challenged in terms of recruiting and retaining human resources, given the attractive salaries and training offered by MNCs. Equally challenging for local SMEs was the effect of economic growth on the costs of property space in Macao’s small territory. However, local SMEs have advantages when collaborating with MNCs as the former serves as important partners in networking. Local SMEs can collaborate quicker with their network of local stakeholders which MNCs lack and need. The government and various stakeholders will need to continue their role in developing the capacities and capabilities of local SMEs.

Research limitations/implications

The research study has important public policy implications on structuring the foreign labor and property needs of local SMEs.

Originality/value

This paper provides insights on the challenges SMEs in small-open economies experience during rapid tourism growth fueled by MNCs, and some policy recommendations are proposed.

Keywords

Citation

Cuervo, J.C. and Cheong, K.U. (2017), "Protecting the survival of local SMEs during rapid tourism growth: ongoing lessons from Macao", Worldwide Hospitality and Tourism Themes, Vol. 9 No. 3, pp. 316-334. https://doi.org/10.1108/WHATT-02-2017-0009

Publisher

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Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited