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Why does resilience matter? Global implications for the tourism industry in the context of COVID-19

Alex Altshuler (Faculty of Social Welfare and Health Sciences, School of Social Work, University of Haifa, Haifa, Israel)
Joshua Schmidt (Department of Geography, Faculty of Social Sciences, Hebrew University of Jerusalem, Jerusalem, Israel)

Worldwide Hospitality and Tourism Themes

ISSN: 1755-4217

Article publication date: 31 May 2021

Issue publication date: 21 July 2021

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Abstract

Purpose

This paper aims to explore the concept of resilience both through conceptual lenses and an applied relevance and importance to the tourism and hospitality industry in the context of identifying the most effective approaches to cope with the worldwide epidemic of COVID-19.

Design/methodology/approach

This conceptual paper is based on a comprehensive literature review and strategic interdisciplinary analysis as a basis for comprehensive policy recommendations.

Findings

This paper suggests five clusters of globally applicable measures and approaches aimed to enhance the resilience of the tourism and hospitality industry in the face of COVID-19 and more broadly in the face of other regional and global large-scale disasters: fostering adaptive and creative leadership; humility and cautious navigating through a deep uncertainty; flexibility in building on the unknown; enhancing social capital; and developing mutual respect and positive interconnectivity among the various stakeholders.

Originality/value

Through policy-driven applied conceptual analysis, this paper provides the various audiences in the travel and hospitality sector across the globe with an original, flexible and strategic approach to effectively respond to the multiple cascading effects of COVID-19.

Keywords

Citation

Altshuler, A. and Schmidt, J. (2021), "Why does resilience matter? Global implications for the tourism industry in the context of COVID-19", Worldwide Hospitality and Tourism Themes, Vol. 13 No. 3, pp. 431-436. https://doi.org/10.1108/WHATT-01-2021-0015

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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