Antecedents and outcomes of enterprise social network usage within UK higher education
VINE Journal of Information and Knowledge Management Systems
ISSN: 2059-5891
Article publication date: 10 June 2021
Issue publication date: 6 April 2023
Abstract
Purpose
The purpose of this paper is to investigate factors influencing knowledge sharing on enterprise social network (ESN) use behaviour among academic staff in universities, using the unified theory of acceptance and use of technology (UTAUT) as the underlying research framework
Design/methodology/approach
A conceptual framework was created by extending the UTAUT by incorporating three additional factors, namely, feature value (FV), relationship expectancy (RE) and professional benefits. A quantitative approach based on the survey was used to collect data from 254 academic staff. Data were analysed using structural equation modelling.
Findings
The result indicated significant differences around factors influencing both consumptive and contributive usage patterns within ESNs. These factors suggest more contributive than consumptive use.
Research limitations/implications
Future research should consider a longitudinal study focusing on the change in ESN use behaviour among academic staff and the fundamental aspects influencing this change.
Originality/value
This study extends the UTAUT model by incorporating three additional factors: FV, RE and professional benefits, to study ESN use behaviour in a higher education context. This study has significantly modified UTAUT to include the dynamic nature of ESN usage.
Keywords
Acknowledgements
The author(s) received no financial support for the research, authorship, and/or publication of this article.
Citation
Kazemian, S. and Grant, S.B. (2023), "Antecedents and outcomes of enterprise social network usage within UK higher education", VINE Journal of Information and Knowledge Management Systems, Vol. 53 No. 3, pp. 608-635. https://doi.org/10.1108/VJIKMS-12-2020-0222
Publisher
:Emerald Publishing Limited
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