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Influence of corporate social responsibility on organizational performance: Knowledge management as moderator

Ya-Hui Ling (Department of Business Administration, I-Shou University, Kaohsiung, Taiwan)

VINE Journal of Information and Knowledge Management Systems

ISSN: 2059-5891

Article publication date: 5 June 2019

Issue publication date: 12 September 2019

Abstract

Purpose

This paper aims to examine the potential moderating effect of knowledge management on the influence of corporate social responsibility (CSR) on organizational performance.

Design/methodology/approach

Questionnaire data were collected from 170 distinct companies in Taiwan.

Findings

The results confirm the positive influence of CSR on organizational performance. There are also some interesting moderating effects of knowledge management in the CSR–performance relationship.

Originality/value

A major contribution of this study is its confirmation of the context-dependence nature of CSR and the potential moderating effect of knowledge management between CSR and organizational performance.

Keywords

Acknowledgements

This research was supported by the Ministry of Science and Technology, Taiwan (MOST 106-2410-H-214-012-; MOST 107-2410-H-214-010-), The author would like to thank the editor and the anonymous reviewers for their helpful and insightful comments and suggestions.

Citation

Ling, Y.-H. (2019), "Influence of corporate social responsibility on organizational performance: Knowledge management as moderator", VINE Journal of Information and Knowledge Management Systems, Vol. 49 No. 3, pp. 327-352. https://doi.org/10.1108/VJIKMS-11-2018-0096

Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited