Knowledge content quality, perceived usefulness, KMS use for sharing and retrieval: A flock leadership application

Abstract

Purpose

Flock leadership theory explores how different collective learning capacities emerge when interacting individuals work through challenges. While research has link other leadership styles with knowledge management systems (KMS), studies examining flock leadership and KMS are largely lacking. This paper aims to investigate the nexus between flock leadership, knowledge content quality, perceived usefulness of KMS, KMS use for sharing and KMS use for retrieval.

Design/methodology/approach

Using survey data (n = 442) from health-care establishments in Jordan, the authors apply structural equation modeling (SEM).

Findings

The results show the following: flock leadership influences knowledge content quality; knowledge content quality influences perceived usefulness of KMS; perceived usefulness of KMS influences KMS use for sharing and retrieval; and knowledge content quality and perceived usefulness of KMS mediates the link between flock leadership and KMS use for sharing and retrieval.

Originality/value

Existing research considered KMS through a narrow lens, without consideration of the social context (collective capacities) that surrounds knowledge workers. This study responds to call for research concerning the motion that says technical and adaptive capacity are the underlying norm that configures flock behaviors. Implications for research and practice are discussed.

Citation

Jahmani, K., Fadiya, S.O., Abubakar, A.M. and Elrehail, H. (2018), "Knowledge content quality, perceived usefulness, KMS use for sharing and retrieval: A flock leadership application", VINE Journal of Information and Knowledge Management Systems, Vol. 48 No. 4, pp. 470-490. https://doi.org/10.1108/VJIKMS-08-2017-0054