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Influence of Six Sigma on project success in construction industry of Pakistan

Fahim Ullah (Department of Construction Engineering and Management, National University of Sciences and Technology, Islamabad, Pakistan)
Muhammad Jamaluddin Thaheem (Department of Construction Engineering and Management, National University of Sciences and Technology, Islamabad, Pakistan)
Siddra Qayyum Siddiqui (Department of Construction Engineering and Management, National University of Sciences and Technology, Islamabad, Pakistan)
Muhammad Bilal Khurshid (Department of Transportation, National University of Sciences and Technology, Islamabad, Pakistan)

The TQM Journal

ISSN: 1754-2731

Article publication date: 13 March 2017

2187

Abstract

Purpose

The purpose of this paper is to investigate the level of implementation of Six Sigma (SS) in the construction industry of Pakistan along with the current state of affairs and the challenges, and opportunities for a successful implementation.

Design/methodology/approach

The research is purely exploratory in nature. Based on published work, critical success factors are gathered, and a number of questionnaire surveys and interviews are conducted to refine and quantify their impact. A system dynamics framework to assess the SS influence on project success is developed and case study project are simulated.

Findings

The construction industry of Pakistan is still functioning in a traditional way; marred with low level of awareness and ad hoc approaches, the findings point to a huge improvement opportunity. Further, when under planning projects are exposed to SS, the chances of project success improve better than under execution projects.

Research limitations/implications

The limited level of awareness possessed by the respondents constrains the possible outreach of this work in industrially developed contexts. However, this work may become an impetus for further research in managing quality in construction industry.

Practical implications

The findings can be used to improve the quality provision of construction projects.

Originality/value

This work may trigger an important debate over the research and implementation of SS in the construction industry of developing countries that may greatly benefit by improving the quality of their projects and rectify their diminishing reputation for project success.

Keywords

Citation

Ullah, F., Thaheem, M.J., Siddiqui, S.Q. and Khurshid, M.B. (2017), "Influence of Six Sigma on project success in construction industry of Pakistan", The TQM Journal, Vol. 29 No. 2, pp. 276-309. https://doi.org/10.1108/TQM-11-2015-0136

Publisher

:

Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited

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