The analysis of critical success factors for successful kaizen implementation during the COVID-19 pandemic: a textile industry case study
Abstract
Purpose
The primary objective of this research is to determine critical success factors (CSFs) that enable textile enterprises to effectively implement Kaizen, a Japanese concept of continuous development, particularly during disruptive situations. The study aims to provide insights into how Kaizen is specifically employed within the textile sector and to offer guidance for addressing future crises.
Design/methodology/approach
This study employs a structured approach to determine CSFs for successful Kaizen implementation in the textile industry. The Triple Helix Actors structure, comprising business, academia and government representatives, is utilized to uncover essential insights. Additionally, the Matriced Impacts Croises-Multiplication Applique and Classement (MICMAC) analysis and interpretative structural modeling (ISM) techniques are applied to evaluate the influence of CSFs.
Findings
The research identifies 17 CSFs for successful Kaizen implementation in the textile industry through a comprehensive literature review and expert input. These factors are organized into a hierarchical structure with 5 distinct levels. Additionally, the application of the MICMAC analysis reveals three clusters of CSFs: linkage, dependent and independent, highlighting their interdependencies and impact.
Originality/value
Major contribution of this study is understanding how Kaizen can be effectively utilized in the textile industry, especially during disruptive events. The combination of the Triple Helix Actors structure, MICMAC analysis and ISM provides a unique perspective on the essential factors driving successful Kaizen implementation. The identification of CSFs and their categorization into clusters offer valuable insights for practitioners, policymakers and academia seeking to enhance the resilience and sustainability of the textile industry.
Keywords
Acknowledgements
Corrigendum: It has come to the attention of the publisher that the article: Kazancoglu, Y., Lafci, C., Berberoglu, Y., Jagtap, S. and Celik, C.C. (2023), “The analysis of critical success factors for successful kaizen implementation during the COVID-19 pandemic: a textile industry case study”, The TQM Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TQM-08-2023-0254 did not include a second affiliation for Sandeep Jagtap. Sandeep Jagtap's second affiliation is Sustainable Manufacturing Systems Centre, School of Aerospace, Transport and Manufacturing, Cranfield University, Cranfield, UK. The authors sincerely apologise for this error.
Citation
Kazancoglu, Y., Lafci, C., Berberoglu, Y., Jagtap, S. and Celik, C.C. (2023), "The analysis of critical success factors for successful kaizen implementation during the COVID-19 pandemic: a textile industry case study", The TQM Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TQM-08-2023-0254
Publisher
:Emerald Publishing Limited
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