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Big data-driven supply chain and performance: a resource-based view

Shampy Kamboj (Department of Management Studies, National Institute of Technology Hamirpur, Hamirpur, India)
Shruti Rana (Department of Business and Sustainability, TERI School of Advanced Studies, New Delhi, India)

The TQM Journal

ISSN: 1754-2731

Article publication date: 6 August 2021

Issue publication date: 16 January 2023




The main objective of this paper is to study the role of supply chain performance (SCP) as a mediator between big data-driven supply chain (BDDSC) and firm sustainable performance. In addition, the role of firm age as a moderator between BDDSC and SCP as well as between SCP and firm sustainable performance has also been explored.


The 200 managers of medium or senior level positions in micro, small and medium enterprises (MSMEs) located at Delhi-NCR have been contacted. Further, collected data have been confirmed with confirmatory factor analysis (CFA). In this paper, structure equation modeling (SEM) has been employed to empirically check the proposed hypotheses and their relationships.


The findings confirmed that SCP mediates the link between BDDSC and firm sustainable performance. Additionally, firm age moderates the association between BDDSC and SCP as well as between SCP and firm sustainable performance.

Research limitations/implications

The role of SCP and firm age between BDDSC and sustainable performance have been examined in the context of MSMEs in Delhi-NCR and thereby limit the generalization of results to other industries and country contexts.


The present study adds to the existing literature via recognizing the blackbox using SCP and firm age to comprehend BDDSC and firm sustainable performance relationship.



Kamboj, S. and Rana, S. (2023), "Big data-driven supply chain and performance: a resource-based view", The TQM Journal, Vol. 35 No. 1, pp. 5-23.



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