Using social network analysis to measure transactive memory systems
ISSN: 1352-7592
Article publication date: 22 December 2020
Issue publication date: 16 March 2021
Abstract
Purpose
This study aims to explore how social networks could be used in the measurement of transactive memory systems (TMS) or other team constructs and provide motivation for future analyses of TMS measurement.
Design/methodology/approach
TMSs describe the structures and processes that teams use to share information, work together and accomplish shared goals. This paper proposes the use of social network analysis in measuring TMS. This is accomplished by describing the creation and administration of a TMS network instrument and evaluating the relation of the proposed network measures, previous measures of TMS and performance.
Findings
Findings include that proposed network measures perform similarly to previously proposed, frequently used measures of TMS.
Originality/value
To the best of the authors’ knowledge, this is among the first papers to propose network measures for the evaluation of TMS.
Keywords
Citation
King, K. and Sweet, T. (2021), "Using social network analysis to measure transactive memory systems", Team Performance Management, Vol. 27 No. 1/2, pp. 80-98. https://doi.org/10.1108/TPM-05-2020-0043
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited