This paper aims to show that systems intelligence (SI) can be a useful perspective in knowledge management, particularly in the context of the socialization, externalization, combination and internalization (SECI) model. SI is a recently developed systemic concept, a certain kind of human intelligence based on a systems thinking perspective.
This paper first provides an overview of the related literature, and then conceptually discusses the role of SI in organizational knowledge creations.
SI can work as a powerful momentum in each stage as well as the whole process of SECI.
This paper is the first application of SI to the field of knowledge management. It provides us with a new perspective to touch human factors in knowledge management processes, which are considered to be essential in the SECI model.
The preliminary version of this paper was presented in the 15th International Symposium on Knowledge and Systems Science. The author thanks Raimo Hamalainen, Esa Saarinen and the referees for helpful comments on this paper.
Emerald Publishing Limited
Copyright © 2017, Emerald Publishing Limited