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A note on systems intelligence in knowledge management

Yasuo Sasaki (School of Knowledge Science, Japan Advanced Institute of Science and Technology , Nomi, Ishikawa, Japan)

The Learning Organization

ISSN: 0969-6474

Article publication date: 8 May 2017

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Abstract

Purpose

This paper aims to show that systems intelligence (SI) can be a useful perspective in knowledge management, particularly in the context of the socialization, externalization, combination and internalization (SECI) model. SI is a recently developed systemic concept, a certain kind of human intelligence based on a systems thinking perspective.

Design/methodology/approach

This paper first provides an overview of the related literature, and then conceptually discusses the role of SI in organizational knowledge creations.

Findings

SI can work as a powerful momentum in each stage as well as the whole process of SECI.

Originality/value

This paper is the first application of SI to the field of knowledge management. It provides us with a new perspective to touch human factors in knowledge management processes, which are considered to be essential in the SECI model.

Keywords

Acknowledgements

The preliminary version of this paper was presented in the 15th International Symposium on Knowledge and Systems Science. The author thanks Raimo Hamalainen, Esa Saarinen and the referees for helpful comments on this paper.

Citation

Sasaki, Y. (2017), "A note on systems intelligence in knowledge management", The Learning Organization, Vol. 24 No. 4, pp. 236-244. https://doi.org/10.1108/TLO-09-2016-0062

Publisher

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Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited