Managing multilinguality in organizations
Abstract
Purpose
The aim of this paper is to show how multilinguality is permanently present in organizations in this global world, and how they should take into account the multilingual phenomenon specifically from the perspective of knowledge management in order to gain presence in markets.
Design/methodology/approach
The approach followed by the authors consists of a review of the published literature addressing this issue during the last years, followed by a proposal of applicable technologies in each step of the information processing.
Findings
The clearest finding is that if technology is not used for solving the problems that arise when dealing with multilingual contents, efficient information managing turns out a rather difficult task.
Research limitations/implications
The paper points out a number of different states in the information flows, which make it possible to study and analyse the most appropriate technologies for their orderly treatment. A unified treatment of the information flows is recommended, especially if there are multilingual components.
Originality/value
The issue of multilinguality in organizations, a possible cause of a weak penetration in the global world, has been scarcely studied and hardly tackled from a methodological perspective. This paper suggests technologies adequate for different situations when managing organizational information.
Keywords
Acknowledgements
This paper has been produced under the sponsorship of DAIL-Software SL (www. dail-software.com) by means of an agreement of scientific collaboration signed between DAIL and the Research Group of Validation and Business Applications of the Universidad Politécnica de Madrid.
Citation
Cardeñosa, J. and Gallardo, C. (2013), "Managing multilinguality in organizations", The Learning Organization, Vol. 20 No. 6, pp. 377-389. https://doi.org/10.1108/TLO-09-2013-0052
Publisher
:Emerald Group Publishing Limited
Copyright © 2013, Emerald Group Publishing Limited