Creating learning organization 2.0: a contextualized and multi-stakeholder approach

Abstract

Purpose

This paper aims to offer a contextualized and multi-stakeholder perspective for creating a learning organization (LO) 2.0.

Design/methodology/approach

Based on a systematic review of the critiques of LO in the past three decades, this paper suggests some possible directions for the development of next-generation of LO (e.g. LO 2.0).

Findings

It is suggested that LO 2.0 should adopt a contextualized perspective by considering the social, organizational, cultural and industrial contexts to enhance the success of LO implementation and help fine-tune the universal LO model. Accordingly, LO 2.0 should adopt a multi-stakeholder perspective by incorporating multiple stakeholders during the process of design and implementation under the rationales of counteracting managerial dominance of low-power marginalized employees and mitigating the impacts of increased competition and technology advancement.

Practical implications

This paper provides some practical advice to business practitioners regarding how the practices of LO 2.0 can be adopted.

Originality/value

The study adds to the existing LO literature by further supporting and developing a contextualized and multi-stakeholder perspective to create the next generation of LO.

Citation

Mak, C. and Hong, J. (2020), "Creating learning organization 2.0: a contextualized and multi-stakeholder approach", The Learning Organization, Vol. 27 No. 3, pp. 235-248. https://doi.org/10.1108/TLO-01-2020-0020