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Do not let it derail: the district head’s dilemma

Harikrishnan Ramesh Varma (Centre for Governance, Indian Institute of Management Kozhikode, Kozhikode, India)
Ram Kumar Kakani (Centre for Governance, Indian Institute of Management Kozhikode, Kozhikode, India)

The CASE Journal

ISSN: 1544-9106

Publication date: 29 June 2021

Issue publication date: 24 August 2021

Abstract

Theoretical basis

The theoretical concepts and frameworks from the following literature are brought in to discuss the case situation. Freeman’s stakeholder framework, Yukl’s Influence Tactics, Johnson and Scholes’ Power-Interest Matrix Please see: Freeman, R. E. (2010). Strategic Management: A Stakeholder Approach. Pitman Publishing Inc. Yukl, G. (2002). Leadership in Organizations. Prentice-Hall. Johnson, G. and Scholes, K. (1999). Exploring Corporate Strategy: Text and Cases. Prentice-Hall.

Research methodology

Information required for the case was primarily collected from Lal Bahadur Shastri National Academy of Administration, Mussorie, India, where the newly recruited civil service officers (probationary trainees) of India are trained. The main protagonist, a senior officer in the Indian Administrative Services was interviewed by one of the authors. Secondary data from contemporary newspaper reports and government orders were also made use of.

Case overview/synopsis

Palakkad District Magistrate Gayathri Nair was tasked with acquiring 130 hectares of land for a government-sponsored public-private partnership project to set up a railway coach factory in Palakkad. After taking the landowners into confidence and fast-tracking the administrative process through the line departments, she successfully acquired 93 hectares of land for Phase I of the project. However, the intervention from local politicians and activists halted the next phase. Gayathri was pressured by her bosses to solve the standstill in four weeks. Unable to make the owners realize the benefits of the project, she witnessed a showdown between the agitating masses and the district administration. The entire episode is worsened by the partisan media coverage. The only options open to Gayathri, as the head of the district administration, are either to go ahead with forceful land acquisition and thereby, risk the wrath of the public or abandon the project and bury the months-long back-breaking teamwork. How could Gayathri handle the situation better? What steps could she take at various stages to ensure a balanced outcome for all the stakeholders in the project?

Complexity academic level

This case is applicable for the courses/sessions in training programmes for executives, and undergraduate courses related to project management, strategic management, leadership and public policy. It is also useful for courses and training programmes on stakeholder mapping and conflict management.

Keywords

Acknowledgements

Disclaimer. This case is intended to be used as the basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. The case was compiled from published sources.The authors thank Mr Mohammed Hanish (Indian Administrative Services), Secretary, Department of Industries and Commerce, Government of Kerala, for providing the information and support to write this case.

Citation

Varma, H.R. and Kakani, R.K. (2021), "Do not let it derail: the district head’s dilemma", The CASE Journal, Vol. 17 No. 3, pp. 438-455. https://doi.org/10.1108/TCJ-10-2020-0145

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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