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Framing green consumer behaviour research: opportunities and challenges

Sapna A. Narula (Department of Business Sustainability, TERI University, New Delhi, India)
Anupriya Desore (Department of Policy Studies, TERI University, New Delhi, India)

Social Responsibility Journal

ISSN: 1747-1117

Article publication date: 7 March 2016

5957

Abstract

Purpose

This paper aims to investigate existing research in green marketing with special reference to consumer behaviour and identify challenges both in practice and research, offering valuable insights for both the communities. While reviewing the existing literature in the paper, the authors define the scope of green marketing as a standalone discipline and discuss all aspects of green consumer behaviour and present opportunities for researchers.

Design/methodology/approach

A thorough literature search in leading academic journals related to the scope of this paper was conducted through leading databases. An analysis of literature review comprising 140 relevant articles has been carried out and presented in the paper.

Findings

Green consumer behaviour research is one area which is very well researched but studies are found to be generic in nature. the authors stress that research needs to be advanced in relation to addressing gaps between consumer perceptions and designing green products, identification of green segments, positioning green products and also inclusion of stakeholders in green marketing process. More insights into consumers willingness to pay for green attributes Vis -a Vis conventional attributes need to be worked out.

Originality/value

In spite of plenty of reviews available in green marketing, there is no review which solely covers the consumer behaviour aspects of green marketing. Consumer being the most important stakeholder in green marketing domain deserves special attention from the researchers’ perspective. The review is unique in providing all aspects of green consumer behaviour research.

Keywords

Citation

Narula, S.A. and Desore, A. (2016), "Framing green consumer behaviour research: opportunities and challenges", Social Responsibility Journal, Vol. 12 No. 1, pp. 1-22. https://doi.org/10.1108/SRJ-08-2014-0112

Publisher

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Emerald Group Publishing Limited

Copyright © 2016, Emerald Group Publishing Limited

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