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Building an ecosystem brand

Kaihan Krippendorff (Haier Qingdao, Laoshan District, China and Outthinkers Miami, Florida, United States Of America)

Strategy & Leadership

ISSN: 1087-8572

Article publication date: 19 September 2022

Issue publication date: 1 November 2022

286

Abstract

Purpose

At Haier, one of the world’s largest suppliers of kitchen appliances, an initiative successfully transformed a culinary innovation into a novel ?ecosystem brand? ? a rapidly emerging economic model that is disrupting industries from entertainment and electronics to aviation and IT.

Design Methodology Approach

In addition to attracting and engaging users/ customers and employees, the brand must now be effective with a third stakeholder group: ecosystem partners.

Findings

Without a brand that attracts ecosystem partners an ecosystem will not exist.

Practical Implications

Ecosystems use a variety of mechanisms and processes to encourage adherence to a consistent brand.

Originality Value

Because ecosystem companies can continuously customize their offering by configuring the individual value of ecosystem partners in new ways they can compete. in a new way

Acknowledgements

Zhang Ruimin, the founder and chairman emeritus of the board of directors of Haier Group, the world’s largest appliance manufacturer, has overseen the development of an effective set of practices for managing an emergent, ecosystem-based business model.

Citation

Krippendorff, K. (2022), "Building an ecosystem brand", Strategy & Leadership, Vol. 50 No. 6, pp. 20-26. https://doi.org/10.1108/SL-08-2022-0081

Publisher

:

Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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