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Are post-COVID return-to-growth plans gaining priority over transformation?

Cindy Anderson (IBM Institute for Business Value researchers Cindy Anderson, Global Leader of Thought Leadership Engagement and Eminence (Cindy.W.Anderson@ibm.com), Christian Bieck, Europe Leader and Global Research Leader for Insurance (christian.bieck@de.ibm.com), and Anthony Marshall, Senior Research Director of Thought Leadership (anthony2@us.ibm.com), report on recent executive surveys)
Christian Bieck (IBM Institute for Business Value researchers Cindy Anderson, Global Leader of Thought Leadership Engagement and Eminence (Cindy.W.Anderson@ibm.com), Christian Bieck, Europe Leader and Global Research Leader for Insurance (christian.bieck@de.ibm.com), and Anthony Marshall, Senior Research Director of Thought Leadership (anthony2@us.ibm.com), report on recent executive surveys)
Anthony Marshall (IBM Institute for Business Value researchers Cindy Anderson, Global Leader of Thought Leadership Engagement and Eminence (Cindy.W.Anderson@ibm.com), Christian Bieck, Europe Leader and Global Research Leader for Insurance (christian.bieck@de.ibm.com), and Anthony Marshall, Senior Research Director of Thought Leadership (anthony2@us.ibm.com), report on recent executive surveys)

Strategy & Leadership

ISSN: 1087-8572

Article publication date: 1 April 2022

Issue publication date: 15 April 2022

212

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

This research paper looks at the elements underpinning employee satisfaction and loyalty, as well as how these are related to performance. The questionnaire results revealed that the IT consultant employees were overall satisfied or very satisfied, and in turn were loyal to their current company. This satisfaction drove good job general job performance, but didn’t have the same impact on task performance. Managers are advised to acknowledge and strive to meet the needs of their employees at a human level by deploying empathy and by viewing each individual as being unique, as opposed to just a job role holder.

Originality/value

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citation

Anderson, C., Bieck, C. and Marshall, A. (2022), "Are post-COVID return-to-growth plans gaining priority over transformation?", Strategy & Leadership, Vol. 50 No. 3, pp. 35-39. https://doi.org/10.1108/SL-03-2022-0018

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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