A typology of AI-based tasks for the HR function
ISSN: 1475-4398
Article publication date: 24 May 2024
Issue publication date: 26 September 2024
Abstract
Purpose
This paper aims to elucidate the keys transformations of human resources (HR) tasks amid the age of artificial intelligence (AI).
Design/methodology/approach
This paper synthesizes recent theoretical and empirical research on the topic of AI and human resource management to establish a typology of AI-based HR tasks.
Findings
HR jobs will revolve around three types of tasks in the age of AI: mechanical, thinking and feeling.
Originality/value
AI radically changes HR function and it becomes essential for organizations to clearly define the purpose of using AI, its role and the context of its use in tasks. Strategic value of the HR function will lie in its future reorientation toward feeling tasks. HR managers need to possess the knowledge, skills and abilities to adapt to these tasks and ensure the responsible use of AI.
Keywords
Acknowledgements
This work was supported by the Social Sciences and Humanities Research Council of Canada (SSHRC) and the International Observatory on the Societal Impacts of AI and Digital Technologies (OBVIA).
Declaration of competing interest: The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper.
Citation
Registre, J.F.R. and Saba, T. (2024), "A typology of AI-based tasks for the HR function", Strategic HR Review, Vol. 23 No. 5, pp. 170-175. https://doi.org/10.1108/SHR-04-2024-0026
Publisher
:Emerald Publishing Limited
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