To read this content please select one of the options below:

Back to basics: building a knowledge management system

Yann Mey Yee (Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia)
Cheng Ling Tan (Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia)
Ramayah Thurasamy (School of Management, Universiti Sains Malaysia, Penang, Malaysia)

Strategic Direction

ISSN: 0258-0543

Article publication date: 8 January 2019

Issue publication date: 13 February 2019

4204

Abstract

Purpose

This paper aims to discuss the necessity of building a knowledge management system in today’s knowledge economy by focusing on human capital management, choice of tools, and how knowledge processes affect an organization’s strategic capabilities.

Design/methodology/approach

Analyzing several theoretical models in the area of knowledge management and explaining how motivation and choice of tools can improve utilization of knowledge management system.

Findings

Building a knowledge management system is recommended for transitioning into data analytics to capture business trends in the knowledge economy. Motivation and choice of tools are important to determine the utilization of a knowledge management system.

Practical implications

This paper presents practical issues and provides insights into building and using a knowledge management system in today’s organizations.

Originality/value

This paper justifies the need of knowledge management system and presents the issues and solutions to integrate knowledge management system into an organization.

Keywords

Citation

Yee, Y.M., Tan, C.L. and Thurasamy, R. (2019), "Back to basics: building a knowledge management system", Strategic Direction, Vol. 35 No. 2, pp. 1-3. https://doi.org/10.1108/SD-07-2018-0163

Publisher

:

Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

Related articles