Index

Mihalis Kritikos (Vrije Universiteit Brussel (VUB), Belgium)

Ethical AI Surveillance in the Workplace

ISBN: 978-1-83753-773-0, eISBN: 978-1-83753-772-3

ISSN: 2398-6018

Publication date: 11 December 2023

This content is currently only available as a PDF

Citation

Kritikos, M. (2023), "Index", Iphofen, R. (Ed.) Ethical AI Surveillance in the Workplace (Advances in Research Ethics and Integrity, Vol. 10), Emerald Publishing Limited, Leeds, pp. 117-118. https://doi.org/10.1108/S2398-601820230000010046

Publisher

:

Emerald Publishing Limited

Copyright © 2024 Mihalis Kritikos and Ron Iphofen


INDEX

Index

Algorithmic audits
, 50

Algorithmic decision-making systems
, 50

Algorithmic management
, 79

Anonymous reviewer
, 104–105, 110

Appeal
, 91

Artificial Intelligence (AI)
, 1, 79, 97, 109

AI-enabled monitoring tools
, 57

workplace monitoring toolkit
, 44

Audit workplace algorithmic systems
, 49–50

Auditing technology-based monitoring systems
, 49

Bring Your Own Device (BYOD)
, 53

Brussels effect
, 109

Case-by-case approach
, 34

Certification process
, 43

Code of ethical workplace monitoring
, 41–42

Collective agreements
, 8

Collective bargaining
, 8

Compliance
, 104

Consent of employees
, 35–36

Consent-seeking mechanisms
, 35

Cost of compliance
, 107

COVID-19 pandemic
, 1, 21

Cyber Security Culture
, 46

Data gathering
, 3

Data Governance Strategy
, 29

Data Protection Impact Assessment (DPIA)
, 33–34, 42

Digital monitoring
, 25, 31

Digital skills initiatives
, 59

Digital worker
, 73

Digital workplace monitoring
, 1, 9

Digital Workplace Monitoring Integrity Board
, 26

Dove, Edward S.
, 100–102

Draft
, 71–72

Emotion recognition
, 66

Employee
, 7–8

Employee-centric approach
, 99

Enforcement of labour law
, 15

Ethical compliance
, 43–44

Ethical leadership
, 89

Ethics by design
, 83

European Centre for the Development of Vocational Training (CEDEFOP)
, 60

European Foundation for the Improvement of Living and Working Conditions (Eurofound)
, 60

European Labour Authority
, 45

European Pact for Mental Health and Well-being
, 38

European Union (EU)
, 2, 97, 101

Explainability of AI monitoring tools
, 69–70

Fairness
, 108–109

General Data Protection Regulation (GDPR)
, 18, 29, 33, 41

Health and safety rules
, 23–24

High informational asymmetries
, 75

High Level Expert Group
, 55–56

High-risk
, 77

Human in the loop approach/human oversight
, 67–68

Individual workers
, 7

Interdisciplinary methodologies
, 37

International Labour Organisation (ILO)
, 41

Justice
, 108–109

Keylogger
, 53

Keylogging
, 53

Legal obligations
, 41

Legislation
, 26–27, 103

on workplace monitoring
, 11–13

Leighton, Patricia
, 102–104

Misuse/dual use
, 87

Monograph
, 97, 108

Moratorium
, 65–66

Multi-stakeholder perspective
, 34

New normal
, 2

Occupational Health and Safety (OHS)
, 24, 37–39

Ombudsman
, 47–48

Oversight Body for Workplace Monitoring
, 45–46

Penalty system
, 15–16

Policy intervention logic
, 105

Privacy
, 108–109

Psychosocial risks
, 37

Public bodies/governments
, 27–28

Publicly-funded research
, 63

Redress
, 91

Review clauses
, 27–28

Right for employees
, 17–18

Right of transparency in workplace monitoring
, 19–20

Right to disconnect
, 21–22

Right to health and safety at work
, 23–24

Risk governance
, 51–52

‘Sandbox’ initiatives
, 28

Sandboxing
, 81

Security by design
, 85

Smart tools
, 93

Standardisation
, 44

Standards Setting Organisations
, 44

Surveillance
, 1, 73, 97

surveillance/monitoring risks
, 52

Technology-enabled monitoring devices
, 38

Terzis, Georgios
, 97–100

Trade Unions/Work councils
, 8

Training

opportunities
, 59

programmes
, 59

workers on digital systems
, 59–60

Transnational collective bargaining
, 8

Transparency
, 20

of AI monitoring tools
, 69–70

Virtual workplace monitoring
, 97

Whistleblowers
, 25–26, 103

Whistleblowing
, 103

Worker
, 73

Workplace biometrics
, 53

Workplace monitoring
, 9, 25, 77

legislation on
, 11–13

policy framework
, 17

right of transparency in
, 19–20

tools
, 57

Workplace surveillance
, 1

Workplace/employee-specific data governance strategy
, 29–31

Prelims
Introduction: Surveillance and the Modern Workplace
Section I: Legal Options
1. Putting the Employee in the Driving Seat Via Reinforced Collective Agreements
2. Review and Update the Current Legal Framework
3. Introduce Legislation on Workplace Monitoring
4. Introduce a Penalty System and Strict Conditionalities
5. Introduce the Right to Obtain an Explanation of the Decision and Challenge It
6. Introduce the Right of Transparency in Workplace Monitoring
7. Introduce the Right to Disconnect as a Fundamental Right
8. Introduce the Right to Health and Safety at Work in the Digital Space
9. Establish Legislation for the Protection of Whistleblowers and the Development of Effective Communication Corridors in the Workplace
10. Introduce Review Clauses on Delegated/Implementing Acts in Existing Labour Legislation and in Any Upcoming AI Legislative Proposals
11. Develop a Workplace/Employee-Specific Data Governance Strategy That Strengthens the Rights to Privacy and Data Protection in the Digital Workplace
12. Ensure Compliance with a Mandatory Data Protection Impact Assessment for Workplace Monitoring
13. Redefine the Concept of Consent in the Frame of Workplace Monitoring
14. Address Psychosocial Risks as an Essential Part of the Occupational Health and Safety (OHS) Legal Framework
Section II: Governance Options
15. Develop a Code of Ethical Workplace Monitoring
16. Introduce Certification Mechanisms and Standards for Ethical Compliance
17. Set Up an Oversight Body for Workplace Monitoring and Other Workplace Governance/Oversight Structures
18. Establish an Ombudsman for Employment Affairs and Workplace Monitoring
19. Develop and Establish Procedural Frameworks to Effectively Audit Workplace Algorithmic Systems
20. Set-Up Risk Governance Structures and Algorithmic Risk Assessment Methodologies for Workplace Monitoring
21. Consider the Particular Risks Related to Keylogging, Workplace Biometrics, Bring Your Own Device (BYOD) Practices
22. Set Up Bodies for Workplace Monitoring Including a High Level Expert Group on Workplace Monitoring
23. Update Any Existing Digital Strategy on Preventing Potential Misuse of AI-Enabled Monitoring Tools
24. Develop Specialised Training Opportunities for Employers and Employees Alike
Section III: Ethics Options
25. Publicly-Funded Research on Workplace Monitoring Should Be Subject to a Thorough Ethics Appraisal
26. Consider Imposing a Moratorium on Certain Workplace Monitoring Tools
27. A Human in the Loop Approach/Human Oversight
28. The Explainability and Transparency of AI Monitoring Tools
29. Draft and Develop an Ethical Charter/Governance Framework
30. Revisit the Concepts of Worker and of Surveillance
31. Acknowledge and Address the High Informational Asymmetries
32. Workplace Monitoring Should Be Considered as High-Risk
33. Adopt a Broad Definition of AI and Algorithmic Management
34. Sandboxing
35. Ethics by Design
36. Security by Design
37. Misuse/Dual Use
38. Ethical Leadership
39. Appeal and Redress
40. Use ‘Smart’ Tools to Handle AI-Related Ethical Risks
Bibliography
Responses to Kritikos
1. Georgios Terzis
2. Edward S. Dove
3. Patricia Leighton
4. Anonymous Reviewer
Postscript
Index