Reviewers
Emotions and Service in the Digital Age
ISBN: 978-1-83909-260-2, eISBN: 978-1-83909-259-6
ISSN: 1746-9791
Publication date: 19 October 2020
Citation
(2020), "Reviewers", Härtel, C.E.J., Zerbe, W.J. and Ashkanasy, N.M. (Ed.) Emotions and Service in the Digital Age (Research on Emotion in Organizations, Vol. 16), Emerald Publishing Limited, Leeds, pp. 245-245. https://doi.org/10.1108/S1746-979120200000016026
Publisher
:Emerald Publishing Limited
Copyright © 2020 Emerald Publishing Limited
Conference Reviewers
| Neal Ashkanasy | Miriam Matteson |
| Yevgen Bogodistov | Minoo Miri |
| Prisca Brosi | Christiana Mitcheva |
| Arik Cheshin | Jennifer Nash |
| Catherine Daus | Shazia Nauman |
| Rebecca Dickason | Usha Pappu |
| Alana Dorris | Frances Peart |
| Tonya Ensign | Catherine Prentice |
| Riikka Harikkala-Laihinen | Tamilselvan Ramis |
| Silja Hartmann | Vishal Rana |
| Paul Harvey | Phatcharasiri Ratcharak |
| Rosalie Holian | Faryal Razzaq |
| Ronald Humphrey | Adam Robertson |
| Gemma Irving | Stuti Saxena |
| Moyi Jia | Samantha Sim |
| Bob Jones | Jeffrey Spence |
| Peter Jordan | Eugene Yu Jin Tee |
| Virginie Kidwell | Audrey Yea Ling Teh |
| Hector Madrid | Dorit Treister |
| David Martinez-Iñigo | Ashlea Troth |
Additional Reviewers 1
| Jasmin C. R. Härtel |
Reviewers who completed “friendly reviews” of revised chapters
- Prelims
- Introduction: Emotions and Service in the Digital Age
- Part 1 The Digital Age
- Chapter 1 What the Digital Age Is and Means for Workers, Services, and Emotions Scholars and Practitioners
- Chapter 2 Technologically Altered Realities: A Realm for New Emotions Research, Training, and Management Possibilities
- Chapter 3 The Evolution Is Now: Service Robots, Behavioral Bias and Emotions
- Part 2 Adapting to the Digital Age
- Chapter 4 Focusing on the Human Element: Effective Coaching in the Digital Age
- Chapter 5 Development and Evaluation of an Online Coaching Model for Medical Students' and Doctors' Mental and Physical Well-being Management
- Chapter 6 Leaders' Emotion Expressions in Digital Communication: Social Distance in Leader–Follower Relationships
- Chapter 7 Opportunities, Tools, and New Insights: Evidence on Emotions in Service from Analyses of Digital Traces Data
- Part 3 Emotions and Care in the Digital Age
- Chapter 8 Can Care and Cure Coexist in Age of Internet Influenced Healthcare? Psychological Androgyny and Interpersonal Competence in Indian Doctors
- Chapter 9 Rough Winds? Emotional Climate Following Acquisitions
- Chapter 10 Expressing Negative Emotions in Work Relationships and Affective Organizational Commitment: A Latent Difference Score Approach
- Chapter 11 Openness as Moderator between Feeling Bored and Managers' Decision-making Competence: A Study of Managers in the Retail Industry
- Chapter 12 Family Business Social Responsibility: Is CSR Different in Family Firms?
- Reviewers
- Index