Index

Advances in Hospitality and Leisure

ISBN: 978-1-83982-385-5, eISBN: 978-1-83982-384-8

ISSN: 1745-3542

Publication date: 30 November 2020

This content is currently only available as a PDF

Citation

(2020), "Index", Chen, J.S. (Ed.) Advances in Hospitality and Leisure (Advances in Hospitality and Leisure, Vol. 16), Emerald Publishing Limited, Bingley, pp. 177-180. https://doi.org/10.1108/S1745-354220200000016014

Publisher

:

Emerald Publishing Limited

Copyright © 2021 Emerald Publishing Limited


INDEX

Accommodations
, 72, 142, 145–146, 146

Athlete migration
, 25

Attitude–behavior gap
, 169

Barriers
, 7, 8–9, 18, 159–160

Battle zone
, 110

Behavior change
, 171–172

Carbon emissions
, 71–73

Competitive intensity
, 84–85, 89–90, 93, 93

Constraints

career extension
, 28

coach/player recommendations
, 30

data analysis
, 27–28

emotional refreshment
, 162

health promotion
, 162

leisure activities
, 30–32, 159–160

leisure constraints
, 25–26

leisure migration
, 25–26

monetary compensation
, 29

participant profiles
, 161

physical discomfort
, 162–163

pregnancy
, 160

research method
, 161

traveling
, 161

Cooktown
, 3–5, 10, 12–13, 16–18

Customer loyalty (CL)

citizenship
, 38

competitive intensity
, 89–90

customer retention (CR)
, 83, 85

customer satisfaction
, 87–89

hotel performance
, 120

hypothesis
, 90–91

hypothesis tests
, 92–93

market orientation
, 116, 120–121

research design
, 91

respondents profiles
, 92

sampling procedure
, 91

Customer perceived value
, 84–88, 90

Customer retention

customer loyalty
, 26–28, 85, 89

customer satisfaction
, 89

definition
, 27

marketing performance indicator
, 29

market orientation
, 25, 30, 117, 130–131, 135–137

responses
, 132

service quality
, 87

Customer satisfaction

customer loyalty
, 87–89

customer perceived value
, 87–88

customer retention
, 89

customer value
, 84

definition
, 92

market orientation
, 117, 135

mediator
, 129–136

responses
, 132

service quality
, 116

Ecotourism
, 142, 145–146, 148

Family and non-family manager
, 39–40, 47, 53

Family hotels
, 38, 40–43, 46, 51–54

Food waste

attitude–behavior gap
, 169

future research
, 173

nudges
, 171

observability
, 172–173

social influence
, 171–172

Ghana

customer complaints
, 134–135

customer retention
, 135–136

customer satisfaction
, 135

data analysis
, 124–128

data collection
, 122–124

family hotels
, 118

financial performance indicators
, 120–121

hotels
, 116–117

marketing performance
, 118–122

market orientation
, 117–122, 132–133

participants
, 122–124, 129–130

products layout
, 131

service delivery
, 131

template analysis
, 130–131

Guest houses

data collection
, 146–148

environmentally friendly accommodations
, 145–146

hypotheses test
, 149–150

internet
, 141–142

questionnaire development
, 148

reliability
, 149

research hypothesis
, 146

sampling
, 146–148

user-generated content
, 142–143

validity
, 149

valuable information
, 142–143

Hotels

family hotels
, 40–41, 46, 51

Ghana
, 116–117

inbound tourists
, 101

marketing performances
, 121–122

market orientation
, 116

resort hotels
, 101

sociodemographics
, 129

tools
, 173

Independent travelers
, 148, 152–153

Instrumental work values
, 40, 42, 44

Interview

in-depth interviews
, 161

interview guide
, 123

personal interviews
, 124, 126, 161

semi-structured interviews
, 75

structured interviews
, 73–74

Korean volleyball league
, 24

Literature review

customer loyalty
, 85

customer retention
, 85

food waste
, 168–170

Ghana
, 118–120

marketing performance
, 118–120

market orientation
, 117–120

sustainability
, 66–67

tourism
, 6–10

Luxury tourism

carbon emissions
, 71–73

economic aspects
, 75

environmental aspects
, 75–76

hospitality
, 68–69

leisure
, 68–69

luxury
, 68–69

Maldives
, 70–71

remote destinations
, 74

remote locations
, 69–70

social aspects
, 74–75

sustainability
, 66–67

Management commitment
, 119, 159–160

Market orientation

customer complaints
, 134–135

customer retention
, 135–136

customer satisfaction
, 135

data analysis
, 124–128

data collection
, 122–124

financial performance indicators
, 120–121

hotel industry
, 121–122

literature review
, 117–120

marketing performance, Ghana
, 118–120

participants
, 122–124

products layout
, 131

sales
, 132–133

service delivery
, 131

sociodemographic characteristics of participants
, 129–130

Models

characteristics
, 48

multiple models
, 10

push-pull model
, 7–8, 18–19

regression model
, 149

tourism development model
, 5

Motivations
, 38, 46, 53–54

Norms

cultural norms
, 30

social influence
, 171–172

social norms
, 168–169

Open architecture approach

cook shire council
, 14–15

demand
, 4

dependency theory
, 8

economic base theory
, 8

economy
, 12–13

implementation
, 17–18

location
, 11–12

marketing issues
, 17

push-pull model
, 7–8

supply
, 4

tourism development
, 15–16

tourism industry
, 13

tourism sector
, 4

Organizational citizenship behavior (OCB)
, 38

family management
, 44

instrumental work values
, 42, 44

measures
, 46–47

organizational performance
, 43–44

Organizational performance

family management
, 44

hypotheses
, 41–45

instrumental work values
, 42

market orientation
, 119

organizational citizenship behavior (OCB)
, 43

social exchange theory (SET)
, 40

People–environment relations
, 100–101, 103–104, 110–111

Perceived environmental change
, 100–101

Periphery
, 6–8

Place attachment

differences
, 108

limitations
, 111

managerial implications
, 110–111

multilevel regression analysis
, 109

reliability analysis
, 105

urban sprawl
, 100

Pregnancy

depression
, 162

leisure travel
, 160

miscarriage
, 164

participants
, 161

psychological changes
, 160

Professional volleyball players
, 25–26, 28, 32, 34

Remote communities

Cook Shire Council
, 14–15

economic base theory
, 8

economy
, 12–13

implementation
, 17–18

location
, 11–12

marketing issues
, 17

methodology
, 10–13

models and theories
, 5–6

periphery
, 6

push-pull model
, 7–8

tourism development
, 15–16

tourism industry
, 13

visitor data
, 17

Remote destinations

carbon emissions
, 12–13

economic impact
, 19

environmental impact
, 75–76

hospitality
, 10–13

leisure
, 10–13

luxury
, 10–13, 17–18

The Maldives
, 12

methodology
, 17

peripheral location
, 7

push-pull model
, 7–8

remote locations
, 11–12

social
, 18–19

sustainability
, 6–10

Service quality
, 38–39, 84, 86–87, 116, 131

Small-island tourism

managerial implications
, 110–111

multilevel regression analysis
, 109

perceived environmental changes (PECs)
, 100–101

place attachment
, 104

reliability analysis
, 105

urbanization
, 99–100

Social influence
, 168, 170–172

Social networks
, 26, 28, 32, 142–143

Sports migration
, 25, 29, 34

Sustainable tourism
, 71, 73–74, 76–77

Tourism

content validity
, 13

economy
, 12–13

Ghana Tourism Authority (GTA)
, 46

implementation
, 17–18

luxury tourism. See Luxury tourism

remote communities. See Remote communities

tourism development
, 15–16

user-generated content
, 10–13

Travel benefit

emotional refreshment
, 162

health promotion
, 162

physical discomfort
, 162–163

Travel constrain
, 161–163

User generated content

hospitality
, 143–144

tourism
, 143–144

valuable information
, 142–143

Women
, 159–162