Originality/value – There is a large body of literature published on the implementation of HIT and its impact on the quality and cost of health care delivery. The vast majority of the literature, however, is focused on a micro institutional level such as a hospital or a bit higher up, on an HMO or health insurance firm. Few have gone further to evaluate the implementation of HIT and its impact on a national health care system. The lack of such research motivated this study. The major contributions of this study are (i) to develop a framework that follows systems thinking principles and (ii) propose a process through which a nation can identify its objectives for HIT and systematically assess its national HIT system. Using Taiwan's national health care system as a case study, this paper demonstrated how it can be done.
Chi, C., Lee, J.-L. and Schoon, R. (2012), "Assessing Health Information Technology in a National Health Care System – An Example from Taiwan", Menachemi, N. and Singh, S. (Ed.) Health Information Technology in the International Context (Advances in Health Care Management, Vol. 12), Emerald Group Publishing Limited, Bingley, pp. 75-109. https://doi.org/10.1108/S1474-8231(2012)0000012008
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