Sticky Expectations

Abstract

Purpose: Status characteristics theory assumes that the effects of status on performance expectations will be the same for both high and low status actors. However, this may not be true in all situations. Prior work suggests that in some situations, high status actors may ignore new information that should lower their position within a group's power and prestige order (Kalkhoff, Younts, & Troyer, 2011), making them resistant to status loss.

Methods: In a laboratory experiment, I introduced new status information to participants that contradicted their prior status position within a sequence of groups working on the same task.

Findings: Results show new status information that contradicts prior status orders is less influential on the expectations of initially high status actors, supporting the result initially reported by Kalkhoff et al. (2011). Additionally, I show this effect exists for two task-oriented behaviors, resistance to influence and response latency.

Contribution: This experiment suggests a “sticky expectations” effect exists when new status information is introduced to groups with established performance expectations. It also extends earlier research by showing the effect exists for multiple task-oriented behaviors and is not limited to situations involving the transfer of second-order expectations.

Research Implications: This research suggests that high status actors are more resistant to status loss than previously believed. I consider two possible mechanisms for this effect: self-enhancement bias as initially proposed by Kalkhoff et al. (2011) and an effect on collective orientation caused by performance expectations.

Citation

Burrill, D. (2021), "Sticky Expectations", Thye, S.R. and Lawler, E.J. (Ed.) Advances in Group Processes (Advances in Group Processes, Vol. 38), Emerald Publishing Limited, Leeds, pp. 75-98. https://doi.org/10.1108/S0882-614520210000038004