Index
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(2014), "Index", Advances in Librarianship (Advances in Librarianship, Vol. 38), Emerald Group Publishing Limited, Leeds, pp. 287-297. https://doi.org/10.1108/S0065-283020140000038014
Publisher
:Emerald Group Publishing Limited
Copyright © 2014 Emerald Group Publishing Limited
INDEX
Abbajay, M.
, 249
Abma, D.
, 232
accountability, of libraries
, 276–7
Agenda 21 see UN Agenda
, 21
American Association of School Librarians
, 114–15
American Library Association
, 114–15
American Psychological Association
, 231
Anderson, C.
, 41
Appley, L. A.
, 269
Armistead, C.
, 46
Arts Matrix case study see Kansas State University Association of Research Libraries (ARL)
leadership programs
, 38
Bacal, R.
, 250
Barton, J.
, 277
Bell, D.
, 137–8
Bell, S.
, 46
Belvalkar, M.
, 248, 250
Belzowski, N. F.
, 89
best practice model for school libraries see libraries, school
Bitner, M. J.
, 139
Bolden, R.
, 43–4, 56
Booth, C.
, 90
brainstorming
in dispute resolution
, 233
as interview technique
, 163–4
Brewer, J.
, 106
Brohman, M. K.
, 140
Brown, S. W.
, 139, 145
Bruch, C.
, 85–7, 90
Bullock Report (1975)
, 105
Bunker, K. A.
, 27
burnout
causes
, 87, 212, 218–21, 229, 234
definition
, 25, 211–12, 218–19
and depersonalization
, 218
and enterprize culture
, 212
health, influences on
, 218–19
in library sector
, 216
and organizational productivity
, 213–14
and personal accomplishment
, 218–19
prevention or control
, 24–5, 229
and social support
, 231–2
studies of
, 212, 215–16
trends
, 212, 215–16
see also stress
Buschman, J. E.
, 6
Canadian Urban Libraries Council (CULC)
, 38
carbon footprints
, 272
Carmeli, A.
, 40–1
Carriveau, A.
, 42–3
Cawthorne, Jon E.
, 44–5
Chartered Institute of Library and Information Professionals (CILIP)
, 114
school library professional standards and guidelines
, 115, 117
Clutterbuck, D.
, 31
Cobb, S.
, 230
collaboration
and distributed leadership
, 52–5
and innovation
, 46–7
role in librarianship
, 155–6
collection/content development
in Indonesian community outreach projects
, 11–15
in Kansas State University Arts Matrix
, 188–95, 205–7
College Library Directors’ Mentor Program
development
, 33–4
mindful leadership attributes in
, 31–4
purpose
, 31
communities of practice
advantages
, 88–9
definition
, 88
development resources
, 90
and library instructor development
, 84, 87–90
Loyola University New Orleans case study
, 91–7
theory
, 87–8
Connecticut Association of School Librarians
, 116
Connecticut Educators’ Computer Association
, 116
constructivism
, 87–8
Corbin, J.
, 248
corporate social responsibility
, 272
Cox, A.
, 88
Crail, M.
, 224
creativity, barriers to
, 41
Cunningham, A. D.
, 90
curriculum development
in UK public education systems
, 103–4
Currie, G.
, 44
customer service
role in service economy
, 138
service design theories
, 138–41
Cuthbertson, R.
, 44
Davis, K. D.
, 86
De Becker, G.
, 160–1
de Jong, M.
, 146, 149–50
Deiss, K.
, 45
Delft University of Technology, Netherlands
, 14–15
Denti, L.
, 40–1
Dickmann, M. H.
, 24–5
digital libraries
digital heritage projects
, 12–14, 18
increasing role of
, 4
Dinerman, G.
, 158
DISRAELI Method
, 158
Donovan, C.
, 90
Düren, P.
, 44–5
Dysart, J.
, 41
East Midlands distributed leadership skills study
adding value
, 50–2
autonomy and formal leaders
, 52–5
collaboration, influence on
, 49–55, 66–7, 77
creativity, role of
, 50
purpose
, 47–8
results and discussion
, 48–55, 57–76
ecology
education and literacy
, 273–4
libraries, applicability to
, 272–4
performance evaluation
, 273
practices
, 273
education
curriculum development, in UK
, 103–4
economic development, contribution to
, 275
and ethical leadership
, 277–8
public education systems, international comparisons
, 102–4, 126–7
see also ethics; library instruction; teaching skills
emotional intelligence
, 24–5
ethics
and corporate social responsibility
, 272
ethical behavior
, 274, 277–8
IFLA Code of Ethics
, 277–8
privacy and neutrality
, 277
Faems, D.
, 47
Fayol, H.
, 271
Fitzsimmons, G.
, 157
Freeman, G.
, 4, 16
Freudenberger, H.
, 211–12, 215–16, 219–20
Future Leaders Programme (FLP)
, 38
Gholipour, A.
, 252
Gibson, C.
, 84
Glaser, B. G.
, 127–8
global libraries
, 279–80
Goleman, D.
, 24
Goodson, I. F.
, 161
gossip
definition
, 248–9
historical role of
, 247–8
in Nigerian academic libraries, study
, 253–66
psychological interpretation
, 247
and rumor, similarities between
, 248
as social activity
, 248–9
in workplace
advantages
, 245–6, 249–51, 260–1
as management tool
, 251–3
studies of
, 247–8
Greenglass, E. R.
, 231
Grigsby, R. K.
, 248
grounded theory
, 110, 127–8
Hannigan, C. H.
, 251
Harris, A.
, 43–4
Harris, B. R.
, 89
Harris Interactive
, 231
Hemlin, S.
, 40–1
Hernon, P.
, 45
Herold, I. M. H.
, 32
Herring, J. E.
, 106
Hill, A.
, 44
hiring see interview techniques
Honnet, E. P.
, 13
How Good is Our School
, 114–15
Howard, A.
, 45
ICT
academic library role in service provision
, 4, 17–18
ethical challenges
, 277
and library service access
, 29
and library service development
, 3–4
role development, and library reorganization
, 189
Indonesia, community outreach projects in see Surabaya Memory Project
information literacy
competency standards
, 86–7, 89
model
, 84–6
see also library instruction
Information Power
, 115, 117
innovation
generally
, 39
autonomy and formal leaders
, 41, 46
barriers to creativity
, 41–2
and collaboration/ partnerships
, 46–7
and leadership, relationship between
, 40–2
organizational conditions conducive to
, 40–1
in library services
public policy, role in
, 39–40
integrative leadership
, 47
International Federation of Library Associations (IFLA)
Code of Ethics
, 277–8
International Labor Organization
workplace stress survey (2000)
, 212
interview techniques
brainstorming
, 163–4
DISRAELI Method
, 158
examples
, 167–73
face-to-face interview questions
, 171–2
focus of
on failure and success
, 161
personality
, 160, 166–7
storytelling
, 158, 161–2, 165–6
teamwork
, 161
patterned behavior description interview (PBDI) questions
, 158, 162
presentations
, 164–5
studies of
, 157–9
see also University of West Georgia
Jantz, Ronald C.
, 39, 41–2
Johannsen, C. G.
, 279
Jones, R.
, 41
Kansas State University
libraries, reorganization see also libraries, reorganization
faculty outreach
, 190–2
organizational structure changes
, 183–9
role development
, 188–95, 205–7
Matrix development
, 195–6
Arts Matrix
, 178, 201–3
K-State libraries matrices
, 196–201
Matrix model benefits and challenges
, 204–8
Strategic Plan
, 177–80
goals
, 180–3
Katzen, H.
, 140–5
Kingberg, S.
, 246
Knowles, L.
, 108
Koster, K.
, 217
Kotter, J. P.
, 24, 32
Kranich, N.
, 17
Lance, K. C.
, 106–7
leadership, distributed
academic interest in
, 43
and accountability
, 43–4
adding value, importance of
, 50–2
autonomy and formal leaders
, 41, 46, 52–5
and collaboration
, 49–55
definition
, 42–3
East Midlands leadership skills study
, 43–55
adding value
, 50–2
autonomy and formal leaders
, 52–5
collaboration, influence on
, 49–55, 66–7, 77
creativity, role of
, 50
purpose
, 47–8
results and discussion
, 48–55, 57–76
library leadership studies
, 44–6
limitations
, 56
and organizational change, link between
, 44
principles of
, 43–4
and serendipity
, 53
and team performance, impact on
, 44
Leadership Foundation for Higher Education (UK)
, 38
leadership, generally
autonomy and formal leaders
, 41, 46
command and control methods
, 26–7
definition
, 24
and innovation
, 40–2, 46
library leadership programs
, 37–8
library leadership studies
, 44–6
Quantum Skills
, 27–8
resonant leadership
, 24–5
in school libraries see libraries, school
transformational leadership
, 42
Transition Leadership Wheel
, 27
leadership, mindful
advantages
, 34
characteristics of
, 22–3, 29, 33
College Library Directors’ Mentor Program case study
, 31–4
definition
, 23–4
and emotional intelligence
, 24–5
and organizational change
, 26–7
and organizational culture
, 25–6
in practice
, 25, 28–31
resonant leadership
, 24–5
and self-awareness
, 27–8, 30
and self-sacrifice
, 25
theories of
, 24–8
and trust relationships
, 26–8
Leading Modern Public Libraries (UK)
, 38
Leong, J.
, 41
Lester, M. C.
, 251–2
libraries, academic
cultural community contributions
, 6–7, 11, 17
gossip management see gossip
ICT role in service provision
, 4, 17–18
outreach services see Surabaya Memory Project
reorganization see libraries, reorganization
role and functions, redefinition of
, 4, 16
student engagement, role of
, 17
user education see library instruction
see also leadership, distributed
libraries, generally
accountability
, 276–7
carbon footprints
, 272
challenges
, 38–9
as growing organisms
, 270–1
social role of
, 270
sustainability influences on
, 278–80
transparency
, 276–7
libraries, public
community contribution of
, 6, 16
libraries, reorganization
in Kansas State University
Arts Matrix Development
, 195–208
faculty outreach
, 190–2
organizational structure changes
, 183–9
role development
, 188–95, 205–7
libraries, school
best practice model for
, 111–12
feasibility
, 123–4
framework development
, 117–20
interconnection of aspects
, 122–3
success or failure factors
, 125–7
systemic differences, influences of
, 126–7
education, role in
, 102–3, 112
LIS teaching education
impact studies, international comparisons
, 106–9, 126–7
requirements
, 105–6
school librarians
conferences and networking opportunities
, 116
model characteristics
, 111–12, 120–1
pay and status variations
, 113–14
professional expectations
, 116–17
professional standards and guidelines
, 114–17
professional support
, 122, 126
role and status, international comparisons
, 113–17
strategic vision
, 123
Libraries Supporting Learners
, 115, 124
Library and Archives Canada (LAC)
, 229
library exhibitions
community role of
, 6–8
and storytelling
, 8–11
success measurement challenges
, 8
see also Surabaya Memory Project
library instruction
in academic libraries, role of
, 84–5
challenges
, 84–7
and communities of practice
, 84, 87–90
external guidance
, 86–7
instruction coordinator roles and skills
, 87, 91–7
internal expectations
, 86–7
librarians as teachers
, 85–6
library reorganization role in development
, 189–92
Loyola University New Orleans, case study
community of practice
, 91–7
feedback mechanisms
, 93
institutional context
, 90–1
instruction coordinator responsibilities
, 91–7
teaching methods
, 93–5
perceived value of
, 85
programs, variations in
, 83–4
stereotypes, influence of
, 85
stress and burnout
, 86–7
Library Leadership Program (CAVAL, Australia)
, 38
library service innovation
and collaboration/ partnerships
, 46–7
public policy role in
, 39–40
see also leadership, distributed
Licunanan, B.
, 40
Lippencott, J. K.
, 18
Lloyd, A.
, 89
Lockett, A.
, 44
Loyola University New Orleans, library instruction coordination case study
community of practice
, 91–7
feedback mechanisms
, 93
institutional context
, 90–1
instruction coordinator responsibilities
, 91–7
teaching methods
, 93–5
Lynch, C. A.
, 18
McCarten, M.
, 45–6
MacDonald, M.
, 93
Maglio, P. P.
, 140, 142–3
Maloney, M.
, 8
management
collection/ content development see Kansas State University
definition
, 24, 269–70
gossip management see gossip
and social climate, relationship with
, 270–1
team development see interview techniques
see also stress
management, strategic
definition
, 270
performance assessment, role in
, 277
strategic library management see UN Agenda
, 21
Manz, C. C.
, 42
May, J.
, 248
Mech, T. E.
, 31
meditation
, 22–3
Megginson, D.
, 31
mentoring
and mindful leadership, case study
, 31–4
Michelson, G.
, 248, 252
micromanagement
, 229
mindfulness
and meditation
, 22–3
practical applications, in library environment
, 30–1
see also leadership, mindful
Morse, R. S.
, 47
Mouly, S.
, 248, 252
Mrosko, T.
, 251
Mumford, M. D.
, 40–1
National Institute for Health and Clinical Excellence (NICE)
on healthcare costs of workplace stress
, 223
National Institute for Occupational Safety and Health (NIOSH)
on workplace stress
, 219
Neufeld, Kenley
, 22–3
New Orleans Louisiana Information Forum (NOLA)
, 96–7
Nigeria, gossip study
goals
, 253–4
limitations
, 261–2
questions
, 253–4
results
, 254–61
scope and method
, 253–4, 262–6
organizational change
cultural resistance to
, 26
management role of gossip in
, 251–3
and mindful leadership
, 26–7
and workplace stress
, 234–6
organizational culture
and mindful leadership
, 25–6
soft skills, importance of
, 155–6, 158
outreach programs
community outreach see Surabaya Memory Project
faculty outreach at Kansas State University
, 190–2
Pan, D.
, 45
partnerships
and distributed leadership
, 52–5
and innovation
, 46–7
role in librarianship
, 155–6
Patrons, People, Process and Information technology (PPPI)
, 146–8
patterned behavior description interview (PBDI) questions
, 158, 162
Pearce, C. L.
, 42
performance assessment
and distributed leadership
, 44
and strategic management, role in
, 277
Petra Christian University Library see Surabaya Memory Project
Petra iPoster
, 5
Pors, N. O.
, 279
Poulsen, S. J.
, 13
PPPI model see Patrons, People, Process and Information technology
privacy
, 277
professional associations
supportive strength of
, 114, 124
professional development see library instruction professional support
in school libraries
best practice model for
, 122, 126
comparative strength
, 114, 124
professional standards and guidelines
, 115, 117
public education
UK and Scottish models
, 103–4
US model
, 103–4
Public Library Association (US)
PLA Leadership Academy
, 38
Public Library Leadership Fellows (PLLF) program
, 38
Pung, S. K.
, 16
Pungitore, V. L.
, 138, 146
Quantum Skills
, 27–8
Ralston, S. M.
, 158
Ranganathan, S. R.
, 270
recruitment see interview techniques
Research Library Leadership Fellows (RLLF)
, 38
Richelson, G.
, 216
Riggs, D.
, 31
Rio+20 Summit on Sustainable Development (2012)
, 280
Rowley, J.
, 39, 46–7
Sangiorni, D.
, 140–1
Schachter, D.
, 166
Schein, E. H.
, 25–6
schools
model characteristics
, 121–2
see also education; libraries, school
Schuler, R. S.
, 235
Schwartz, C.
, 45
Scotland
public education system
, 102–4
see also libraries, school
service design
co-design
, 143
definition
, 139–40
design thinking
, 145
foundations
, 143–4
methods
, 141–5
Patrons, People, Process and Information technology (PPPI)
, 146–8
phases
, 144–5
processes
, 144–5
service life cycle
, 141–2
service systems
, 142–3
theory development
, 140–1
service dominant logic
, 140
service economy
, 137–8
service science
, 139–40
Sethi, A. S.
, 235
shared leadership see leadership, distributed
Shelton, C. D.
, 27–8
Shepard, R.
, 146, 149–50
Shupe, E. I.
, 16
Smith, Katlin
, 4
social responsibility
applicability to libraries
, 274–6
contribution to economic development
, 275
corporate social responsibility
, 272
ethical behavior
, 274
and ethics
, 277–8
for local community and society at large
, 275–6
sociocultural theory
, 87–9
soft skills
importance of
, 155–6, 158
service science role
, 140
Spillane, J. P.
, 56
Spohrer, J.
, 140, 142–3
Sproles, C.
, 86
Stanford-Blair, N.
, 24–5
Staninger, S. W.
, 46
stereotypes
, 85
storytelling
in digital heritage exhibitions
, 8–11
in interviews
, 158, 161–2, 165–6
Strauss, A. L.
, 127–8
stress
and absenteeism
, 232
causes
, 219–21, 228–36
control levels
, 228–30
definition
, 216–17
healthcare costs of
, 213, 223
influences on
, 213–14, 217, 224–5
International Labor Organization stress survey
, 212
in library sector
, 87, 216, 220–1
management
back-to-work vs. prevention programs
, 223
challenges
, 224–8
communication, role of
, 234–6
dispute resolution
, 232–3
early intervention
, 223–4
job demand conflict
, 226–8
legal responsibilities
, 236
managers’ role in
, 234
organizational support
, 222–6
policies, focus of
, 213–14, 223–4
role conflict or ambiguity
, 234
self-monitoring
, 235–6
social support
, 230–2
stress recognition training
, 214
workplace relationships
, 232–3
and organizational change
, 234–6
short-term stress, benefits of
, 217
signs and symptoms
, 220–3
trends
, 212–13, 215–16
see also burnout
Sullivan, M.
, 45
Surabaya Memory Project, Indonesia
academic department collaborations
service development initiatives
, 5–14
service learning initiatives
, 13–14
community contributions
community partnerships
, 6–7, 11, 17
cultural institurion partnerships
, 11–12
local government resources
, 14–15
schools involvement
, 8–11
stakeholders
, 11–14, 16–17
digital content
, 5–6, 14–17
events and programs
academic department involvement
, 11–14
educational activities
, 8–11
exhibition content development
, 6–11
Heritage Walks
, 12–14
logo design competition
, 7
mall exhibitions
, 7–8
public document access
, 14–15
storytelling
, 8, 11
history and purpose
, 3–6
library management policy, impact on
, 16–17
stakeholders
, 11–14, 16–17
sustainable development
challenges of
, 270–1, 279–80
see also UN Agenda
, 21
Sutton, R. I.
, 160–1, 163
teaching skills development
dual qualification, debate over
, 105–6
in LIS
education and qualifications
, 105–6
impact studies
, 106–9, 126–7
teaching challenges
, 94–5
in United Kingdom
, 105–6
in United States
, 105
see also library instruction
teamwork
and interview techniques
, 161
performance, distributed leadership influence on
, 44
Tourish, D.
, 42
transparency, of libraries
, 276–7
UN Agenda 21 (Action Plan on Sustainable Development)
background
, 271–2
challenges
, 271
outline
, 281–3
policy adoption trends
, 271
strategic library management, applicability to
accountability and transparency
, 276–7
ecology
, 272–4
ethics
, 277–8
global library concept
, 279–80
social responsibility
, 274–6
sustainable development vs. user satisfaction
, 278–9
United Kingdom
distributed leadership see East Midlands distributed leadership skills study
LIS education
, 105–6
LIS professional associations
, 114, 124
LIS professional standards and guidelines
, 114–17
public education system
, 103–4
workplace stress management
, 223
see also libraries, school
United States
interview technique development see University of West Georgia
library instruction coordination see Loyola University New Orleans
library reorganization see libraries, reorganization
LIS professional associations
, 114, 124
LIS professional standards and guidelines
, 114–17
LIS teaching education
, 105–7
public education system
, 103–4
workplace stress, healthcare costs of
, 223
see also libraries, school
University of Colorado Denver
, 45
University of Hong Kong Libraries
, 17
University of Oxford
, 223–4
University of West Georgia
background
, 156–7
interview technique case study
background
, 159–60
brainstorming
, 163–4
interview question development
, 160–2
interview schedules
, 162–3, 165–6, 172–3
job advertisements
, 167–70
on-campus interview questions
, 171–2
personality focus, importance of
, 160, 166–7
presentations
, 164–5
telephone interview questions
, 171
librarians’ teaching role
, 156–7
Usherwood, R.
, 16
Victoria State Library, Australia
, 45–6
Wakefield, M.
, 27
Walton, G.
, 41
Wang, L.
, 87–8
Wavell, C.
, 108–9
Weissenberger, B.
, 250
Wenger, E.
, 88
Westney, L. C.
, 12
Wilkinson, C. W.
, 85–7, 90
Williams, D. A.
, 108–9
Wofford, M.
, 158
- Management and Leadership Innovations
- Editorial Advisory Board
- Management and Leadership Innovations
- Copyright Page
- Contributors
- Preface
- Leadership Role of an Academic Library in Community Outreach: Surabaya Memory Project
- Mindful Leadership Defined and Explained
- Distributed Leadership and Library Service Innovation
- Library Instructor Development and Cultivating a Community of Practice
- Leading for Learning: A Model for Best Practice in School Libraries
- Service Design for Libraries: An Introduction
- The Fit Test: Interview Techniques to Build a Strong Team
- Management of Content Development and Subject Engagement through an Arts Matrix Model: A Case Study
- Managers, Stress, and the Prevention of Burnout in the Library Workplace
- Gossip and Library Management: An Examination of the Perceptions of Library Managers
- Strategic Library Management with the United Nations’ Agenda 21
- Index