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Developing and evaluating an asynchronous online library microcredential: a case study

Rebeca Peacock (Boise State University, Boise, Idaho, USA)
Heather Grevatt (Boise State University, Boise, Idaho, USA)
Ellie Dworak (Boise State University, Boise, Idaho, USA)
Lindsay Marsh (Boise State University, Boise, Idaho, USA)
Shelly Doty (Boise State University, Boise, Idaho, USA)

Reference Services Review

ISSN: 0090-7324

Article publication date: 27 October 2020

Issue publication date: 30 November 2020

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Abstract

Purpose

This paper aims to describe the evolution of an academic library’s approach to first-year student information literacy instruction from face-to-face instruction to a fully integrated online microcredential. The design considerations, motivation theory and evaluation methods used to create and evaluate the course are also discussed, with implications for future library microcredential design, integration and research in campus first-year seminar courses.

Design/methodology/approach

In this paper, a multi-method approach is used to evaluate an undergraduate asynchronous online information literacy microcredential embedded in a first-year seminar. Two methods (Likert scale survey and coded reflection essays) were used to evaluate whether one method may be more beneficial than the other in future iterations of evaluating microcredentials.

Findings

In looking at a complex cognitive process such as motivation, multiple approaches to analyzing student thoughts may be beneficial. In addition, the role of the first-year seminar instructor, to help students make a connection to library material, is reinforced as is the need to provide students with accurate expectations for time required to complete online asynchronous microcredential courses.

Originality/value

This paper addresses the evaluation of microcredentials in academic libraries and also has implications for other campus departments investigating the creation of microcourses that are integrated into campus programs. These implications can be addressed in the design and development phases of the microcredential using Keller’s attention, relevance, confidence and satisfaction model, and in turn, can be improved through iterative evaluation cycles using collected student data.

Keywords

Citation

Peacock, R., Grevatt, H., Dworak, E., Marsh, L. and Doty, S. (2020), "Developing and evaluating an asynchronous online library microcredential: a case study", Reference Services Review, Vol. 48 No. 4, pp. 699-713. https://doi.org/10.1108/RSR-07-2020-0048

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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