Role of mall attractiveness in shaping fashion shopping orientation of apparel shoppers: a segmentation approach

Abstract

Purpose

The purpose of this study is to identify distinct segments of apparel shoppers based on their fashion shopping orientation. The difference among the segments based on mall attractive dimension is also examined.

Design/methodology/approach

The data were collected through mall intercept survey from the mall shoppers. Samples of 375 respondents are used for data analysis purpose. Exploratory factor analysis is used to extract the factors of fashion shopping orientation and mall attractive dimensions while K-means cluster analysis is applied to identify the segments.

Findings

This study resulted in three factors of fashion orientation of apparel shoppers, i.e. fashion involvement, variety seeking and economic value, and four factors of mall attractive dimensions: convenience, entertainment, atmosphere and architecture design. Based on these factors, this study came out with three distinct segments of fashion shoppers: pragmatic shoppers, variety seeking shoppers and highly fashioned shoppers. These three segments are attracted towards the mall dimension differently.

Originality/value

This paper presents the three distinct profiles of fashion shoppers based on their fashion shopping orientation and mall attractive dimensions. The findings of this study may help retailers and mall developers to target mall visitors appropriately.

Citation

Kumar, A. and Kashyap, A.K. (2023), "Role of mall attractiveness in shaping fashion shopping orientation of apparel shoppers: a segmentation approach", Research Journal of Textile and Apparel, Vol. 27 No. 1, pp. 19-35. https://doi.org/10.1108/RJTA-05-2021-0063