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Between the hand and the head : How things get done, and how in doing the ways of doing are discovered

Silvia Gherardi (Department of Sociology and Social Research, University of Trento, Trento, Italy)
Manuela Perrotta (School of Business and Management, Queen Mary University of London, London, UK)

Qualitative Research in Organizations and Management

ISSN: 1746-5648

Article publication date: 3 June 2014

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Abstract

Purpose

The purpose of this paper is to add a new term to the vocabulary of practice-based studies: “formativeness”, which denotes the kind of knowledge that is generated in the process of realizing the object of the practice and that is discovered while the form of the object is being shaped. This term focuses the analysis on how the elements of a practice are held together, rather than on what elements are involved in a practice.

Design/methodology/approach

Inspired by grounded theory, an empirical research study on craftswomen and their practical creativity (between the hand and the head) was designed. Storytelling was used in order to elicit the verbalization of the craftswomen's ways of knowing/doing, and the episodic interview was the technique employed to access and present the data.

Findings

Formativeness can be described and interpreted as the effect of the following dimensions: the emergence of the object, the golden rule of realization, forming by hybridization, experimentation, playfulness, attachment to matter, and proper realization.

Originality/value

The study's contribution may be evaluated in relation to how a vocabulary for describing and interpreting knowing-in-practice is constructed. Formativeness makes it possible to name the process by which ways of doing are discovered while activities are being performed. It contributes to a critique of representational knowledge, while offering an alternative line of inquiry.

Keywords

Acknowledgements

The research benefited from a financial contribution made by the Autonomous Province of Trento and the Commission for Scientific Research of the University of Trento. The present paper is the outcome of joint and indivisible work by the authors; however, if for academic reasons individual authorship is to be assigned, Dr Silvia Gherardi wrote the introduction, Section 1 and the conclusions, and Dr Manuela Perrotta wrote the other sections.

Citation

Gherardi, S. and Perrotta, M. (2014), "Between the hand and the head : How things get done, and how in doing the ways of doing are discovered", Qualitative Research in Organizations and Management, Vol. 9 No. 2, pp. 134-150. https://doi.org/10.1108/QROM-06-2012-1079

Publisher

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Emerald Group Publishing Limited

Copyright © 2014, Emerald Group Publishing Limited

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