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Organization of work in Estonian university libraries: a review and survey

Kate-Riin Kont (Acquisition Department, Tallinn University of Technology Library, Tallinn, Estonia)
Signe Jantson (Bibliographic Department, Tallinn University of Technology Library, Tallinn, Estonia)

New Library World

ISSN: 0307-4803

Article publication date: 7 October 2014




The aim of the current article is to investigate satisfaction of the staff of Estonian university libraries with the organization of work by analyzing characteristics, aspects and dimensions of the work, such as self-realization and skills realization opportunities, task complexity, task interdependence and fair division of tasks.


The data used in this paper is based on a review of relevant literature to provide an overview of the concept of work organization, and the results of the original online survey created by the paper’s authors, conducted among Estonian university libraries. The results are interpreted on the basis of direction in the literature, and the authors’ opinions, based on our long-term working experience in Estonian academic libraries.


Although a number of Estonian university librarians were mostly satisfied with the division of labor within their departments, the respondents feel that duties in the library as a whole should be reorganized and workloads should be divided more equally. Almost half of the respondents have performed (in addition to their main job) duties that are not included in their job descriptions.


To the best of the authors’ knowledge, no research has been previously carried out in the Estonian library context into work organization and coordination. Based on the current study, it can be concluded that the biggest challenge for university libraries in Estonia is to fixate clearly job descriptions and work procedures, divide job duties fairly and guarantee balanced work load. Additional duties should be accompanied with additional remuneration.



Kont, K.-R. and Jantson, S. (2014), "Organization of work in Estonian university libraries: a review and survey", New Library World, Vol. 115 No. 9/10, pp. 452-470.



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