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Integrating knowledge management and dynamic capabilities through TISM modeling and meta-analysis

Sunali Bindra (Symbiosis Centre for Management and Human Resource Development (SCMHRD), Symbiosis International (Deemed) University, Pune, India)
Rohit Bhardwaj (Birla Institute of Management Technology, Delhi NCR, India)
Sanjay Dhir (Indian Institute of Technology Delhi, New Delhi, India)

Management Research Review

ISSN: 2040-8269

Article publication date: 2 February 2023

Issue publication date: 10 March 2023

372

Abstract

Purpose

This paper aims to explore the interaction between knowledge management (KM) and dynamic capabilities (DCs) to identify the factors that attribute to their integration. The amalgamation of the DC and KM will result in a firm’s superior performance. This study will, therefore, use meta-analysis to identify the factors and use the “total interpretive structural modelling (TISM)” to establish the hierarchy and inter-relationships concerning the identified factors.

Design/methodology/approach

The research in this paper uses an exploratory design. This entails reviewing the literature on KM and DCs by adopting a scientific methodology, i.e. meta-analysis. A structural interpretive framework has been developed based upon the identified factors. Further, TISM modelling has been used to develop a classified arrangement of these factors to validate the framework.

Findings

Overall, 15 factors related to KM and DCs, based upon 220 empirical studies have been identified. The validated framework, based upon heterogeneous factors, describes how the interactions between KM and DCs can facilitate a competitive advantage.

Research limitations/implications

This study contributes towards the discussion of how efficient management of knowledge is defining the DCs of firms for improved innovation and performance. It provides practitioners with an insight into the directional linkages towards the competitive performance based on the interactions of KM and DCs. For researchers, the study could serve as an initial outline for interpretation of the linkages and theory building concerning KM and DCs, as the proposed framework draws upon scientific review and expert interpretations.

Originality/value

The framework is the result of the qualitative modelling technique based upon the heterogeneous factors derived out of the meta-analysis. It will provide meaningful insight into the field of KM and DCs. The derived framework shall help corroborate the opinion of experts with the literature in the field of strategy and management.

Keywords

Acknowledgements

The authors convey their deepest gratitude to Dr Hari Govind Mishra, Associate Professor, School of Business, Shri Mata Vaishno Devi University, Katra, J&K and Dr Deepika Sharma, Project Scientist, Indian Institute of Technology, New Delhi, for shaping this piece of research and providing the authors with all the necessary support. The authors express their sincere gratitude to both of them for their helpful conversations and brainstorming sessions. This manuscript would not have been possible without their help and guidance.

Citation

Bindra, S., Bhardwaj, R. and Dhir, S. (2023), "Integrating knowledge management and dynamic capabilities through TISM modeling and meta-analysis", Management Research Review, Vol. 46 No. 4, pp. 534-556. https://doi.org/10.1108/MRR-05-2020-0277

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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