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Systematic literature review of human–machine collaboration in organizations using bibliometric analysis

Jia-Min Li (School of Business Administration, Northeastern University, Shenyang, China)
Tung-Ju Wu (School of Management, Harbin Institute of Technology, Harbin, China)
Yenchun Jim Wu (MBA Program in Southeast Asia, National Taipei University of Education, Taipei, Taiwan) (Graduate Institute of Global Business and Strategy, National Taiwan Normal University, Taipei, Taiwan)
Mark Goh (NUS Business School and TLI-AP, National University of Singapore, Singapore, Singapore)

Management Decision

ISSN: 0025-1747

Article publication date: 14 February 2023

Issue publication date: 24 October 2023

1783

Abstract

Purpose

This study aims to systematically map the state of work on human–machine collaboration in organizations using bibliometric analysis.

Design/methodology/approach

The authors used a systematic literature review to survey 111 articles on human–machine collaboration published in leading journals to categorize the theories used and to construct a framework of human–machine collaboration in organizations. A bibliometric analysis is applied to statistically evaluate the published materials and measure the influence of the publications using co-citation, coupling and keyword analyses.

Findings

The results inform that the research on human–machine collaboration in the organizational field is targeted at four aspects: performance, innovation, human resource management and information technology (IT).

Originality/value

This work is the first exploratory piece to assess the extent and depth of research on human–machine collaboration.

Keywords

Acknowledgements

This research was funded by the Natural Science Foundation of Heilongjiang Province (No: YQ2021G004), the National Natural Science Foundation of China (No: 72131005, 71972062 and 71702059), the Fundamental Research Funds for the Central Universities in Harbin Institute of Technology and National College Student Innovation and Entrepreneurship Training Program of China (No: CY2023002).

Citation

Li, J.-M., Wu, T.-J., Wu, Y.J. and Goh, M. (2023), "Systematic literature review of human–machine collaboration in organizations using bibliometric analysis", Management Decision, Vol. 61 No. 10, pp. 2920-2944. https://doi.org/10.1108/MD-09-2022-1183

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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