The purpose of this paper is to define the problem and to initiate discussion on library evaluation as significant part of institutional evidence-based management from public administration approach.
In order to fulfilling the purpose, special attention to present the concepts of valuing information, library performance evaluation, measurement, etc. is drawn, main evaluation functions are analysed. Economic aspects of information services vs intellectual ones are discussed. Consistent patterns and principles of public administration as well as possibilities of public administration influence in creation of systematic base of library performance evaluation as well as of information services impact to the user are analysed.
The paper provides insights about different aspects of information services evaluation. Results of analysis of economic aspects of information services vs intellectual ones are presented, consistent patterns and principles of public administration, possibilities of public administration influence in creation of systematic base of library performance evaluation as well as of information services impact to the user possibilities are presented.
The paper fulfills need to study how public administration could involve library evaluation as tool for evidence-based decision making.
An earlier version of this paper was presented at the 2013 QQML Conference in Rome, Italy, 4-7 June, www.isast.org/qqml2013.html
Rudžionienė, J. and Dvorak, J. (2014), "Public administration approach : What do libraries need for consistent information services evaluation", Library Management, Vol. 35 No. 6/7, pp. 495-507. https://doi.org/10.1108/LM-02-2014-0019Download as .RIS
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