Relationships among authentic leadership, manager incivility and trust in the manager
ISSN: 1751-1879
Article publication date: 16 December 2019
Issue publication date: 17 January 2020
Abstract
Purpose
This study aims to examine the relationships among authentic leadership of managers and new graduate nurses’ (NGNs) experience of manager incivility and their degree of trust in their managers.
Design/methodology/approach
A secondary analysis of data using a non-experimental, correlational design was undertaken. From 2012 to 2013, 3,743 surveys were mailed to NGNs eligible for the study, and 1,020 returned completed questionnaires for a response rate of 27.3 per cent. The hypotheses were tested using hierarchical multiple linear regression.
Findings
Authentic leadership had a negative relationship with manager incivility, which in turn was negatively related to trust in the manager, and overall the model accounted for 59.9 per cent of the variance in trust. Authentic leadership was positively associated with trust in the manager.
Originality/value
Findings supported that authentic leadership may be an effective approach to enhance manager–nurse interactions because authentic managers are less likely to display uncivil behavior, which diminishes trust. Findings may be useful to inform the development of positive and respectful work environments and the everyday practice of nurse managers.
Keywords
Acknowledgements
Conflict of interest statement: No conflict of interest is declared by the authors.
Citation
Alkaabi, O. and Wong, C. (2020), "Relationships among authentic leadership, manager incivility and trust in the manager", Leadership in Health Services, Vol. 33 No. 1, pp. 27-42. https://doi.org/10.1108/LHS-06-2019-0030
Publisher
:Emerald Publishing Limited
Copyright © 2019, Emerald Publishing Limited