The moderating role of organizational culture on the relationship between workers' attitudes towards telework and happiness
ISSN: 0368-492X
Article publication date: 24 May 2022
Issue publication date: 1 November 2023
Abstract
Purpose
The COVID-19 pandemic forced organizations to adopt telework, many of the organizations without any prior preparation, influencing not only daily organizational routines but also workers' happiness. Happiness is important for organizations because happy and fulfilled workers are a key to achieving organizational success. Organizational culture is a critical factor to implement telework, because that may influence the workers' attitudes toward this model of work and workers' happiness. This study aimed to test the moderating role of organizational culture (clan, adhocracy, market and hierarchical) in the relationship between attitudes toward teleworking and happiness.
Design/methodology/approach
To meet the objectives, the authors collected data from 265 teleworkers.
Findings
The results revealed that only market culture moderated the relationship between attitudes toward teleworking and happiness, such that this relationship became stronger in the presence of a goal-oriented culture. No other dimension of organizational culture significantly moderated the relationship between telework and happiness.
Practical implications
These results prove to be fundamental for a better understanding of organizational and individual factors when organizations want to implement telework as a work arrangement.
Originality/value
Considering the mainstream literature in telework, to the best of the authors' knowledge, this is the first study to date to integrate the moderating role of organizational culture in the relationship between telework and happiness.
Keywords
Acknowledgements
Compliance of ethical standard statement: All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Helsinki Declaration and its later amendments or comparable ethical standards.
Informed consent: Informed consent was obtained from all individual participants involved in the study.
Data availability: The data is available only upon reasonable request to the authors.
Conflict of interest: The authors declare that they have no conflicts of interest.
Citation
Junça Silva, A. and Coelho, N. (2023), "The moderating role of organizational culture on the relationship between workers' attitudes towards telework and happiness", Kybernetes, Vol. 52 No. 10, pp. 4357-4374. https://doi.org/10.1108/K-02-2022-0231
Publisher
:Emerald Publishing Limited
Copyright © 2022, Emerald Publishing Limited