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The Customer Service Solution

Scott E. Sampson (Brigham Young University, Provo, Utah, USA)

Journal of Service Management

ISSN: 1757-5818

Article publication date: 11 March 2014

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Citation

Scott E. Sampson (2014), "The Customer Service Solution", Journal of Service Management, Vol. 25 No. 1, pp. 161-162. https://doi.org/10.1108/JOSM-11-2013-0305

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Emerald Group Publishing Limited

Copyright © 2014, Emerald Group Publishing Limited

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