Journal of Service Management
Issue(s) available: 52 – From Volume: 20 Issue: 1, to Volume: 30 Issue: 2
Category:
Industry and Public Sector ManagementVolume 30
Volume 29
Volume 28
Volume 27
Volume 26
Volume 25
Volume 24
Volume 23
Volume 22
Volume 21
Volume 20
Recent Articles
- Service recovery system antecedents: a contingency theory investigation
- Beyond brand fit
- Working consumers’ psychological states in firm-hosted virtual communities
- Cross-country differences in new service development
- Towards a shared understanding of the service experience – a hospitality stakeholder approach
- Social innovation in service: a conceptual framework and research agenda
- Smart service experience in hospitality and tourism services
- Defining the antecedents of experience co-creation as applied to alternative consumption models
- Creating innovation that drives authenticity
- A framework for sustainable service system configuration
ISSN:
1757-5818Online date, start – end:
2009Copyright Holder:
Emerald Publishing LimitedOpen access:
hybridEditor:
- Professor Jay Kandampully