A relationship between perceived investment in temporary employee development and organizational performance: an empirical study
Journal of Organizational Effectiveness: People and Performance
ISSN: 2051-6614
Article publication date: 12 December 2022
Issue publication date: 2 May 2023
Abstract
Purpose
Owing to business uncertainty, it is prudent for organizations to rely on temporary employees to achieve numerical flexibility. This paper investigates the effect of perceived investment in temporary employee development (PITED) on organizational performance (OP) through the mediation process of organizational identification (OI), work engagement (WE) and the moderation process of perceived human resource policies (PHRP). A conceptual framework was built on social exchange theory and job demands-resource theory.
Design/methodology/approach
Data was collected from skilled temporary employees deputed at client organizations in the information technology business process management (IT-BPM) industry. Analysis was done using the partial least squares-structural equation modelling (PLS-SEM) method using SmartPLS 3.0 software.
Findings
The study established a significant association between PITED, OI and OP, in which OI acts as a partial mediator. In contrast, the mediating relationship of WE between PITED and OP was insignificant. PHRP moderated the relationship between PITED and OP.
Practical implications
This research suggests to top management and human resource leaders that PITED makes temporary employees identify with client organizations, resulting in increased OP.
Originality/value
This research builds on theoretical assumptions to adopt a temporary employee perspective on organizational initiatives and performance in the IT-BPM industry, which is uncommon.
Keywords
Acknowledgements
The authors would like to thank all the anonymous reviewers who spent their valuable time reviewing the initial draft and gave their constructive feedback. Without their support, this manuscript would not have reached its current form.
Citation
Manelkar, K.A., Iyer, R., Gupta, K. and Sampat, B. (2023), "A relationship between perceived investment in temporary employee development and organizational performance: an empirical study", Journal of Organizational Effectiveness: People and Performance, Vol. 10 No. 2, pp. 265-292. https://doi.org/10.1108/JOEPP-03-2022-0054
Publisher
:Emerald Publishing Limited
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