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The development of k-worker's task performance: an empirical research based on the Chinese context

Xiaoli Che (Universiti Utara Malaysia, Sintok, Malaysia)
A. Fakhrorazi (Universiti Utara Malaysia, Sintok, Malaysia)
Wei-Kit Loke (Reliance College Penang, Penang, Malaysia)
Swarmilah Hariani (Universiti Utara Malaysia, Sintok, Malaysia)
Qinyuan Chen (Ghent University, Ghent, Belgium)

Journal of Organizational Change Management

ISSN: 0953-4814

Article publication date: 27 September 2021

Issue publication date: 9 November 2021

287

Abstract

Purpose

This study examines the effect of knowledge workers' (k-workers') leader-member exchange (LMX) on task performance and the mediation effect of affective commitment and organizational citizenship behavior (OCB) in China.

Design/methodology/approach

In this study, 384 qualified questionnaires will be collected from k-workers in China by using a self-administered survey, and the partial least square structural equation modeling (PLS-SEM) technique was employed for data analysis.

Findings

This finding showed that LMX has positive relationship on affective commitment, organizational citizenship behavior and task performance. The result also confirmed the mediation effect of organizational citizenship behavior on the relationship between LMX and task performance.

Originality/value

This research provide some implement to manage, motivate and inspire the k-workers and finally promote the organizational performance.

Keywords

Acknowledgements

The authors would like to express their utmost gratitude to Universiti Utara Malaysia for supporting the authors in publishing this manuscript into this journal. The support gives the authors significant impact in accelerating the process of publishing this paper.

Citation

Che, X., Fakhrorazi, A., Loke, W.-K., Hariani, S. and Chen, Q. (2021), "The development of k-worker's task performance: an empirical research based on the Chinese context", Journal of Organizational Change Management, Vol. 34 No. 7, pp. 1300-1315. https://doi.org/10.1108/JOCM-10-2020-0316

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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