Business-to-business platform ecosystem practices and their impacts on firm performance: evidence from high-tech manufacturing firms

Abstract

Purpose

This study attempts to reveal product platform strategy via business-to-business (B2B) platform ecosystems. The authors advance the views of platform ecosystems in the innovation literature by introducing a contingency perspective that underscores the role of market, organizational and technological innovativeness in product platform strategy.

Design/methodology/approach

This study explores three contingent factors, specifically market innovativeness, technological innovativeness and organizational innovativeness that affect the product platform strategy of high-tech firms. The theoretical model is empirically validated using survey data from 191 high-tech firms.

Findings

Using a data set of high-tech manufacturing firms, the results show that product platform strategy is positively related to firm performance. Additionally, the results provide evidence supporting the positive moderating effect of the three-way interaction among market, organizational and technological innovativeness on the contribution of product platform strategy to firm performance.

Research limitations/implications

A platform product strategy is a determining factor in firm performance that requires firms to have a “fit” with their innovation activities. This study contributes to theoretical development at the intersection of product platform strategy and innovativeness.

Practical implications

When firms seek to align their technological innovativeness with their organizational innovativeness, the benefits of such innovativeness may be more pronounced in a platform product context. Moreover, the results may help guide platform managers and decision makers in identifying and securing appropriate innovation activities to enhance product platform strategies.

Originality/value

This study provides a product platform strategy in B2B platform ecosystems and shows how different innovation activities interact to improve the product platform strategy.

Citation

Wang, C.H., Chang, C.-H. and Lee, Z.C.R. (2022), "Business-to-business platform ecosystem practices and their impacts on firm performance: evidence from high-tech manufacturing firms", Journal of Manufacturing Technology Management, Vol. 33 No. 5, pp. 1005-1026. https://doi.org/10.1108/JMTM-07-2021-0253