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Changing management history, gender moderating pay to job satisfaction for IS users

Bassem E. Maamari (School of Business, Lebanese American University, Beirut, Lebanon)

Journal of Management History

ISSN: 1751-1348

Article publication date: 3 June 2014




This paper aims to investigate the impact of pay on job satisfaction. Moreover, it studies the changes in the structure of the work force, as well as in the way work is done, on the pay to job satisfaction relationship.


A confirmatory survey is conducted, and results are presented.


The study suggests that gender is a variable affecting the relationship of pay to employees’ job satisfaction. It highlights the roles of education and training in user participation and system usage. The study investigates the current situation in Lebanese commercial banks.

Research limitations/implications

The outcome of the study could have significant implications on managerial decision-making in the process of implementing novel technologies in banks. It also points to policy changes needed at the human resource management levels.

Practical implications

The study findings suggest a needed change at the policy-making levels of corporate human resource management, as more and more employees are becoming extensive information system users on the job.

Social implications

If the suggested practical implications are applied, the social implications derived therefrom will generate a social drift in attitude toward gender differentials.


The paper is based on a large sample collection from the services sector, commercial banking in Lebanon. The quantitative survey results highlight a number of correlations and tests a suggested model. It puts forth a linear relationship between the different variables under consideration and suggests recommendations for practitioners.



The author would like to thank the colleagues and anonymous reviewers for their helpful comments on earlier drafts. Special thanks to the reviewer who encouraged the author to examine the contributions of early management theorists.


E. Maamari, B. (2014), "Changing management history, gender moderating pay to job satisfaction for IS users", Journal of Management History, Vol. 20 No. 3, pp. 311-332.



Emerald Group Publishing Limited

Copyright © 2014, Emerald Group Publishing Limited

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