To read this content please select one of the options below:

Beyond feedback: understanding how feedforward can support employee development

Marie-Hélène Budworth (School of Human Resource Management, York University, Toronto, Canada)
Jennifer A. Harrison (NEOMA Business School – Campus de Reims, Reims, France)
Sheryl Chummar (School of Human Resource Management, York University, Toronto, Canada)

Journal of Management Development

ISSN: 0262-1711

Article publication date: 14 February 2019

2302

Abstract

Purpose

Recent research has found that a technique called feedforward interviewing (FFI) can be used to develop employees on the job. Currently the mechanisms and boundary conditions of the FFI-performance relationship are unexplored. Using a positive psychology framework, the purpose of this paper is to discuss how FFI supports the creation of personal and relational resources, and explores the contextual and environmental limits to the effectiveness of the technique.

Design/methodology/approach

Through a review of the literature as well as examination through appropriate theoretical lenses, moderators of FFI are proposed and the implications for the effectiveness of the technique are examined.

Findings

The FFI model explored in this paper is rooted in broaden and build theory as well as other theories from the positive psychology literature. Design recommendations and future research directions are discussed.

Originality/value

Through a scholarly review of the literature, the potential for the effective use of a new developmental technique is explored. Direct guidance on how to apply FFI in organizations is given.

Keywords

Citation

Budworth, M.-H., Harrison, J.A. and Chummar, S. (2019), "Beyond feedback: understanding how feedforward can support employee development", Journal of Management Development, Vol. 38 No. 1, pp. 46-57. https://doi.org/10.1108/JMD-12-2017-0402

Publisher

:

Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

Related articles